We arrived at noon because transportation dictated the schedule. We requested early check in and were told that housekeeping would be informed and would do what they could. three hours and fifteen minutes later our room was ready. At check in we were told there was a $25 deposit on beach towels. The towels we were issued when new could not have cosat $10 and in their well worn state they were ready to use to wash cars. Long black hairs were found in various places in the room. These hairs were longer and blacker than any possessed by me or my wife. Coffee filters supplied for the coffee maker were mr coffee style basket filters and the coffee maker took conical filters so our first pot of coffee resulted in an overflow mess. No room service was available. Take out from the restaurant was good food but a $15 hamburger came with no salt or other condiments and the walk back to the restaurant to get these items would have meant cold food. the buildings are tired and in need of a makeover and the staff needs training badly. it is a shame because the cove on which the property is located is beautiful.