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“Heaven on Earth” 5 of 5 stars
Review of Qunci Villas Hotel

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Qunci Villas Hotel
4.0 of 5 Hotel   |   Jl Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia   |  
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Ranked #1 of 5 Hotels in Mangsit
Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Heaven on Earth”
5 of 5 stars Reviewed April 17, 2014

If you are still considering between Qunci Villa and other resort. LOOK NO FURTHER FELLOW TRAVELLERS.

From the moment I stepped out of the airport, I spotted our very friendly driver who drove us to the villa. He was very courteous and friendly. He greeted us and gave us a brief introduction. The management provided an iPad with information of the villa for us to look though while on the car to the villa. That was really thoughtful. The reception was super friendly as well, introduced the whole place to us - told us where the spa was at, the restaurants and the the bell boy brought us to our room.

I was so excited and delighted that everyone is super nice and that all the staff spoke very fluent English. So you don't have to worry about communication issue.
We had our lunch at the Mediterranean restaurant. Food was really really good. A bit tad expensive for Lombok standard but I guess this is the kind of price you pay in a resort.

Spa was damn awesome Our masseuse was very professional. My boyfriend hated massage because he always felt very ticklish but not for this one. He fell asleep in bliss. I was really surprised but definitely glad he had a good time.

The view for breakfast was awesome especially if you could have it at the deck. Although I do hoped the resort could do more to keep the touts away.

Loved our room, it was a 1 bedroom villa with our own pool. Loved the open shower. Basically I love everything about Qunci villa.

Will def encourage my friends to choose this place if they ever want to visit Lombok.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, April 18, 2014
Dear Jo y,

*If you are still considering between Qunci Villa and other resort. LOOK NO FURTHER FELLOW TRAVELLERS. * ... WOW..Thanks.

I think that says it all! Thanks again.

See you on your next trip back with your friends.

Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
perth
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 13, 2014

We just spent 3 very relaxing nights at Qunci villas and enjoyed the service, food and the magnificent beach.This oasis is good as it gets in Lombok.
As we love to mix with the locals, the little warung next door to the left beachside is a great place for a chat and a cold beer.The water is crystal clear so we preferred to swim in the ocean,even though the pools of qunci lap at the sands.
Cocktails during the daily 2 hour happy time are good value, buy 1 get 1 free, otherwise they are a bit pricey.
Rooms are clean and furnished as you would expect, balcony's are spacious, no tv unless you request one..
We will be back for sure.

Thanks to all the smiley staff,

Mick and Sandy

Room Tip: With a view direct to bali, sunsets are beautiful, spend the extra and grab room with an ocean view...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, April 18, 2014
Dear mickandsando,

*We will be back for sure. Thanks to all the smiley staff, *

Smiles Back and see you on your next trip!

Happy Travels!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 13, 2014 via mobile

We recently stayed at Qunci Resort and had an amazing time. The staff are extremely professional and nothing is too much for them. Our group of 7 people had 4 rooms and the staff were more than happy to charge our food and drink orders to individual rooms. The price of the meals and drinks was very reasonable (especially at happy hour) and the quality of food was exceptionally good. The spa treatments are bliss and very reasonable. The ocean view rooms are worth paying for. We loved it and will return.

Stayed April 2014, traveled with friends
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Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, April 18, 2014
Dear Hinchi,

*We loved it and will return. *

Smile....See you next trip!

Happy Travels!
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London, United Kingdom
1 review
4 of 5 stars Reviewed April 13, 2014

Great resort if you are looking for a high quality stay in an idyllic setting.
Many amenities and comforts, which are not always available in Indonesia. Anything from ice made of filtered and purified water to the excellent and friendly service stand out in this resort.
The rooms are large with greats views. The showers are designed in an interesting way with an open roof, which makes you feel like taking a shower outside in the privacy of your own bathroom. Aside from that our room had an air conditioning unit right above the bed, which blows right in your face at night, that wasn't great. Also the room and resort have no TVs, which I personally found very good, but may not be for everyone.
You can take small ships directly from the beach to go snorkelling or visit one of the Gilli Islands, which is fantastic.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, April 18, 2014
Dear philipheur123,

Thank you for your detailed review of Qunci and we hope to see you back at our *high quality stay in an idyllic setting * .... smile

As for the AC, we can easily show our guests how to change the direction of the vents. And as for TV,s we do have them upon request with international satellite hook-up.

Happy Travels!
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Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2014 via mobile

We re-visited Qunci villas hotel after some period of time and it is nice to find the hotel is even better shape (unusual!) as the owner upgraded the site ( 3 pools, 3 restaurants but still rather small family hotel). The architecture and design with help of Galleri Nao (furniture) with well trained and friendly staff is great for family retreat. Our 2 bedroom Qunan villa was well maintained and with well balanced service of Mr. Ari and Mr.Munzir give us fabulous vacations again. Thank you all!

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Lombok, Owner at Qunci Villas Hotel, responded to this review, April 18, 2014
Dear JBL19,

6 years now! Thanks for your continued support and we are always happy to see you back with us again in Lombok!

Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 10, 2014

My husband and I stayed at Qunci villa from 5/4 to 10/4 under the recommendation from a friend for our babymoon. Upon arrival at the airport, we were met with our friendly driver, Sansung. Very friendly guy, who kept on chatting with my husband the whole ride.

Once we reached the hotel, we had a swift check in with no issue and was given the first floor ocean view room. The whole resort is amazing. from our room, we had a great view of the ocean and occasionally able to get a clear view of Bali. The room is lovely and we must said that the bed is 100% comfortable. Every morning we had a hard time getting out of the bed. Outdoor shower is awesome!

The infinity pool is amazing as well. We are probably here at a non peak season thus the pool area is not overly crowded and there were always sun beds readily available. One thing to mention is that towels are not always available. Sometimes the pool boys have some towels with them and we get them fairly quickly. But other times, I had to wait for minutes for a towel to come.

Also, I understand that the poolside has a finger food menu that starts from 3 pm onwards. If this menu can actually be available the whole day that will be better, because sometimes you do not really want to eat a full lunch while at the pool.

There are 3 restaurants at Qunci but we frequent Quali the most. I would say the menu and food is average, although certain food do stands out. The lunch menu across all 3 restaurants are the same which is disappointing to me as I would like more variety.

On our last night, we opted to gave a candlelight dinner along the beach which was very nice. We got ourselves entrees and main course. It was not too bad. However, the next morning before we checked out, my husband begun to feel unwell and started to have diarrhea. We concluded it must be the turbot sashimi that he had that resulted in his diarrhea as that was the only item I did not eat. This is quite disappointing. And caused us some inconvenience as we had to catch a plane home.

Overall, it is a great place for relaxation and I will definitely be back again. Hopefully there will be better food on the menu by then.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott052, Owner at Qunci Villas Hotel, responded to this review, April 13, 2014
Dear lia0808,

Thank you for taking the time to write your review for what looks like a very good trip to Lombok. And as you said, you are likely to be back to visit Lombok and Qunci Villas again so we look forward to welcoming you back on our idyllic island again soon.

With regards to a few of your comments:

Pool Towels : Yes, there have been times these past 2 weeks where our guests have had to wait a few minutes for pool towels. Sorry! For reasons that we are still trying to get to the bottom of, last month 40% of our pool towels went missing. When this became apparent, we re-ordered towels but it takes 6 weeks for production because of the coloring of the towels and logo. So in the meantime, we have *borrowed * 80 slightly smaller towels from the Spa and have prioritized with our laundry team the washing and drying of the pool towels. The “Case of the Missing Pool Towels” could not have come at a worse time since in April we get lots of morning sun....and then it rains...and then the sun comes out again and everyone needs a fresh dry, clean towel.

An additional 200 towels arrive in 10 days which will be more than enough, with another back-up supply of 300 coming in May *just-in-case *. Again, our apologies to our guests with us this month that dont immediately always see a fresh towel waiting for them on the lounge chairs.

Finger Food Tapas Menu/Lunch Menu : yes, a few guests have asked for a couple of items off this menu to be available during the whole day, but there was not enough demand for this particular menu during lunch to justify the extra effort. Yes, I know that some may think that there isnt much extra effort but there is and please keep in mind that we are not only preparing for 3 different restaurant menus but nightly special events and functions (weddings, etc) as well.

As for the lunch menu, we used to have 2 different lunch menus. It was confusing to our guests so basically we combined them. Our lunch menu has a variety of dishes, in fact:

13 salads
17 sandwiches
10 main courses
12 Indonesian specialties
for a total of 52 dishes

(not including our special vegetarian menu with 24 more dishes which is available throughout the day).

If you have any special requests though, please feel free to talk to our Chef, Frederic.

Your Turbot: I am overseas but have been on the phone with my Chef and my dad who is in Lombok for a few months to check into this. We take food safety very seriously and I will follow up on this also when I also get back next week.

For food hygiene, as soon as food arrives at Qunci, it is processed in the different departments, with the garde manger and then processed and handled in different Meat and Fish preparation rooms (which are all air conditioned, plus which have their own chillers and freezers). Meat and fish are vacuum-dried if necessary until use and then also held in the different sections/rooms until used. Nearly ALL of Qunci's fish, chicken and beef is used SAME day; we receive these supplies daily.

The vegetables and fruits are cleaned with water from our UV water treatment system, one of the very few systems of this level of technology and hygiene used on the entire island of Lombok. We have our water tested regularly by an outside firm to ensure the highest standard of cleanliness.

But again, sorry about the *inconvenience * on your flight home as you call it and we will look into this so that it certainly doesnt happen again on your next trip.

Happy Travels!
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014

Now I have found a place like Quinci villas I will be visiting whenever we can. It's a wonderful retreat for the whole family. The service is 1st class and the rooms are excellent. We stayed in room 15 which has nobody above so you get a beautiful Balinese style roof. The bathroom is wonderful with its outdoors feeling, the sculptures and art work in the rooms and around the beautiful gardens are a delight. We ate at 2 of the 3 restaurants and they where very good, we ate outside the hotel in Senggigi at 2 restaurants, the office and the Bumba. The office is good but Bumba was disappointing. We took a 6-8 hour snorkelling trip to the Gilis organised by the hotel and this was cheaper than going direct through another company recommended to me. We had our own private boat, guide and collection was straight from the hotel beach. The day snorkelling is not to be missed but be careful what you eat or drink on the Gilis as my hubby did pick up a bug from there. The guide was fantastic with my 8 & 10 year old and we saw all the characters from Nemo and even some very large turtles swam round us. Breathtaking!! Both sides of the hotel have waterspouts activities and my 10 year old son was able to get a surfing lesson for an hour and hire the surfboard for the day for 25USD. I also tried the hotels early bird spa treatment which included an hours yoga, breakfast, a foot treatment and an amazing body massage for USD50++. It's a must!! On our first day the staff made it clear that anything we needed just let them know and I must of commented that I was enjoying some 'me' time as it was the English Mother's Day. Well a big thank you to Putri who unbeknown to all of us had a cake made and some flowers sent to the room. How thoughtful and kind and truly appreciated.... Also a big thank you to Murtar from the restaurant, as when our daughter accidentally smashed her glass in the room whilst watching some television. He without hesitation took it as his responsibility to make sure everything was cleared away no negativity towards the children and then got them fresh drinks! A true gentlemen I would like to add. If your thinking of some time out to chill and relax after a stressful work life this is the place to be. Enjoy! Staff at Qunci thank you and see you again as soon as we can.

Room Tip: Ask for a room that has the Balinese roof and nobody above if possible. Rooms are not interconnecti...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott052, Owner at Qunci Villas Hotel, responded to this review, April 13, 2014
Dear Cheryl_s123810,

Your trip does sound very, very nice. That's great and we do look forward to you coming back again and again to Lombok and Qunci Villas

Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Qunci Villas Hotel

Address: Jl Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mangsit
#1 Family Hotel in Mangsit
#1 On the Beach Hotel in Mangsit
#1 Spa Hotel in Mangsit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Qunci Villas Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Qunci Villas is a beachfront hotel on Mangsit Beach, 5 minutes outside Senggigi. 150+ meters of beachfront, with 3 large pools, facing the ocean and Bali in the horizon. Qunci also has 3 private luxury villas located on the hill above the beach. The hotel boasts ocean view, partial ocean view and garden view rooms as well as rooms with their own personal pools. ... more   less 
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Also Known As:
Qunci Hotel Lombok
Qunci Villas Hotel Lombok/Mangsit

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