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“Need some major refurbishment” 2 of 5 stars
Review of Holiday Resort Lombok

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Holiday Resort Lombok
3.5 of 5 Hotel   |   Jl. Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia   |  
Hotel amenities
Ranked #5 of 5 Hotels in Mangsit
Bali, Indonesia
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Need some major refurbishment”
2 of 5 stars Reviewed March 5, 2014

Being a hotel in Senggigi, I think Holiday Resort is one of the hotel that has been established in their era,yet not so performed now. There's many new hotels and villa just open along Senggigi beach. Considering the price, we're getting in on travel agent which was really cheap for $50 with breakfast voucher included. The room looked tired, the beed seemed damp, the bathroom was awful, the sink water blocked, maintenance was called during our visit. The balcony on the other hand was spacious, and looked stunning. The pool was made for kids, although we didn't have a chance to swim, but it appeared well-maintained. The garden was huge, I think the attendant said this resort was 9 hectares worth of land. I do applause the gardener though, for doing their job, it looked clean and green. The restaurant where breakfast served was tiring. The food was dry, the juice looked filthy on our three days stay. There was no ambience at the restaurant, looked like on the 80s. The lobby was spacious, open-air,with some traditional lighting, connect with business centre, still traditional but I rather praise the ambience they had. The corridor (wooden) to get through our room was making sound. There was a mark, hole along the wood which was show its age. Service wise was okay. The housekeeper left their trolley unattended for at least 4 hour in front of our bungalow, it was blocking the way, and I saw other guest took some complementary water out of this trolley. I spoke to the staff who walk past, it seems no one cares.

I think this establishment need to invest in some refurbishment, there will be safety issue as things I mentioned earlier such as bathroom, corridor, food ,trolley etc.

I would say this resort is worth only for budget purpose.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayu S, Manager at Holiday Resort Lombok, responded to this review, March 7, 2014
Dear David ,
Sorry to Hear that you had such a negative experience during your stay in our resort, and yes we do agree that some of the rooms are old and in need or renovation

As Part of our commitment to ensure our guest will having enjoyment , we are now running the renovation in the room

We have been done our renovation in Garden Chalet and now continue to ocean view and other type of the room until all completed in end of 2015 , We will do our best to run the project as smooth as possible so that we can minimize any inconvenient
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Hong Kong, China
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed February 7, 2014

Since we arrived Lombok near midnight, we chose a reputable and safe hotel to take care of our airport-hotel transfer and room for one night. After arriving this resort, we regretted that we had already booked other resort for other nights. The resort is old and its food, renovation, and in-room facilities cannot be compared with other new resorts. However, the resort is huge and occupies a long coastal line, staff are very nice, the swimming pool is large with design, the gardeners put a lot of effort to the greenery of the resort with proper pest control. We will definitely revisit this resort if we will come back to Lombok. The most important thing is, we got a good deal for our trip.

Room Tip: Ask for quiet room and communicate with the resort via email. They are very responsive.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar, Indonesia
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 6, 2014

I was stay there 3 nights, near the tennis court. Before, I was stayed in this hotel early 2000, when it still called Holiday Inn Resort. Ovedrall, room service is okay, staffs are very welcome. But they need to improve breakfast service. One of the chef can't even cook half-cooked egg. Also they need to maintain all the facilities due to old buildings.

Room Tip: Garden view room is quite good for family
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

I am a sixty-one year old solo traveller from Perth, WA and stayed at holiday resort Senggigi Beach, Lombok, Jan 12 to Jan 23. I stayed at upstairs garden chalet with private balcony and wonderful view of tall palm trees and waves crashing on the beach in the distance. Holiday resort is good value for money and includes a variety breakfast buffet upstairs at Rinjani Restaurant. At the time of writing, it was Aud 777 for 11 days. They have three restaurants there, but I liked the sea-view Kayaanan close to the huge pool and Gili Beach Bar the best. I would like to thank the friendly resort staff, in particular Agung, Chandra, Ati, Emma, and others who made my stay very welcoming. The hot stone therapy at De Vata spa was ultra-relaxation too.

-Frank Hawkins

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 19, 2014

We are on day 4 of a 7night stay.
Pros and cons from a mum traveller who likes a comfortable stay.
Pro - easy check in, some staff have limited English but they are polite and friendly. We were made very welcome.
Grounds are magnificent, pool is big and clean with a stunning outlook to the ocean. Many chairs with pool towels supplied.
2 bed Apartment very spacious and comfortable. Certainly better than you would find in Rottnest!
Breakfast is fine. Great eggs any way you like, toast, fruit and lots of indo food if you want it. Choc pastries are delicious.
Restaurants on site are good, room service is excellent, cocktails are yummy and all staff make you feel welcome and special. All are happy to chat and want to talk about our country. Mexican menu at geckos is very delicious.
Beach is beautiful, a few hawkers but most are not too annoying. Yes they will rip you off. 5 bracelets for 150000 is about what you should pay. Ask for Mann, he is great, will give a fair price and tell him he was recommended.. He has a friend who will make you exactly what you want on the day.
Little shop to the right of the hotel is good for daily basics and is cheaper than the hotel.
Apartment outlook over the manicured gardens is stunning. Visiting cows, chicken and the hotel pony made the kids very happy.

Apartments are only a short stroll from the main reception and pool (90 second walk)


Cons
Apartments need a refurb and a complete overhaul. New towels, bathroom, kitchen etc is well overdue but again...... It's better than many motels and hotel in Aust. It is def only 3 star but with some money spent could easily be 5 star due to the location and facilities.
No dish cloth or washing up detergent in room, or wash cloths, hand towels, conditioner..... Just ask or leave a pleasant not and cleaning staff will rush about to meet your needs. If you like a big fluffy bath towel... Bring one!
We had a terrible stink in our bedroom on day 3, we called reception, a man came immediately and removed a dead giant rat from in the food space. Dealt with quickly, and the smell went within a few minutes. Yes revolting but these things happen.
Lots of Gekos in the room, but the kids loved chasing them.

All in all a great resort style holiday at a fraction of the price. The staff make this hotel very special and the grounds and pools are magnificent. Yes the room are dated but are very large and comfortable. Quincy is lovely next door, but if you have kids..... Go to Holiday resort!

Room Tip: Road is a little noisy, ask for a room away from road but closer to crossing. If you need anything...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 19, 2014

I have stayed here before 10 years ago and it still maintains it excellent standards, rooms are clean tidy and comfortable, each with a little patio. Staff are well trained and helpful, Food is excellent, although they did have a mexican night and they have not got that quite right. Breakfast is a smorgasbord and there is nothing you could want. The hotel is spacious with plenty of room to walk, swim in the huge swimming pool, or the sea which is literally in front of the hotel. Take a walk along the beach early in the morning it is absolutely lovely, it sit and have dinner on the beach and watch the sun go down. It is an excellent place for solo travellers, families or couples, each room being very private.

Room Tip: if you can afford the little extra, and want something unique, try and the rooms with the outdoor ba...
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  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 16, 2014

Not usually one to like a big resort I was pleasantly surprised by this hotel. The ocean front rooms were private and offered excellent value for money. The rooms were above average and meticulously cleaned. The pool and restaurants fantastic. All staff friendly and sunsets to die for on the beach

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Resort Lombok

Address: Jl. Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mangsit
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Resort Lombok 3.5*
Number of rooms: 189
Official Description (provided by the hotel):
The Holiday Resort Lombok is a tranquil resort nestled between lush tropical mountains and pristine beaches.Accommodations include garden chalets, ocean view rooms, beach bungalows and family apartment. All Rooms décor throughout the resort reflects the local crafts of Lombok combined with a warm and inviting residential feel.All room feature king or twin beds, color television & satellite reception, IDD phone, hair dyer, mini bar, tea/ coffee maker facilities and shower – bathtub.The swimming pool, surrounded by landscaped gardens, the spa, gourmet restaurant and comfortable bar ensure an unforgettable holiday experience ... more   less 
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Also Known As:
Holiday Resort Lombok Hotel Lombok
Holiday Hotel Lombok
Lombok Holiday Hotel
Holiday Resort Lombok Mangsit

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