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“good but not really special” 4 of 5 stars
Review of Jeeva Klui Resort

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Jeeva Klui Resort
4.0 of 5 Hotel   |   Jl. Klui Raya no. 1, Mangsit, Senggigi, Lombok 83350, Indonesia   |  
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10% off room rate
Ranked #2 of 5 Hotels in Mangsit
Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
“good but not really special”
4 of 5 stars Reviewed June 26, 2014

I think we expect too much about this hotel, since we’ ve stayed in Jeeva Beloam last year, and quiet impress with the staff, room, activities around the hotel and the food there!,.....so compare to our experience at Jeeva Beloam I will give my score lower for this Jeeva Klui hotel. The only thing we love is the pool, which is having good view and sunset.but in addition I love the spa treatment, quiet recommended.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Thank you for your review and for returning to a Jeeva Resort! The experiences at Jeeva Klui and Jeeva Beloam are distinct because of their locations. There are, however, some common assets: Jeeva's hallmark hospitality, exceptional natural settings, traditional Lombok architecture and a commitment to stewardship and responsible tourism. We hope to see you again, in the meantime, Happy Travels!
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771 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Perth, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed here as a family recently for 12 days. My wife selected the resort based on a special offer and because they offer 2-bedroom villas, which suits us because we have 2 small children. Overall I can highly recommend Jeeva Klui - the service is fantastic, the staff wonderful and the location (about 8 minutes by taxi north of Senggigi Beach) is ideal if you like a bit of peace and quiet yet want to be close enough to the town to get in and out for a meal or shopping quickly. If you want to know more, see the details below....

The Good: The staff are all fantastic, they could not do enough to be helpful and we were always greeted with a warm friendly smile wherever we went in the resort. They really went out of their way to make our holiday so much more enjoyable! The rooms are spacious and well-equipped and are kept immaculately clean each day. Our villa's private pool was great, if a bit cold because it is in shade all day. The main pool is right on the beach and we spent most of our time there. There is decent snorkelling just about 40m off the beach on the reef right in front of the hotel. Jeeva Klui is the only resort on this stretch of beach and so there are fewer local vendors who walk the beach to sell their wares, so you get hassled less. The restaurant is quite good - the breakfasts were consistently excellent and made for a great start to the day.

The Not-so-Good: The two-bedroom villas are located at the back of the resort, right next to the main coast road which can get quite busy and noisy. There are thousands of motorcycles in Lombok and these are the main culprits. In addition, I was woken every morning at 5am by the morning prayer call from the nearby mosque. If you are a light sleeper like me, earplugs are essential! If you stay at the front near the beach you will not have this problem; you will be lulled to sleep and woken by the sound of waves crashing on the beach.
The restaurant was a bit inconsistent with their lunches and dinners, we had a few "so-so" meals which was slightly disappointing given the prices they charge here. It is by no means expensive when compared to Australia, but just be aware that there are cheaper and better dining to be had in Senggigi.
The only other issue I would mention is that the resort quotes accommodation prices in US dollars, then converts this to Indonesian rupiah at their own internal "bookkeeping" rate to determine the rupiah price you pay on check-out. I found the bookkeeping rate to be somewhat removed from reality, so you end up paying a bit more than you expected.

That said, overall we had a fantastic stay and a wonderful holiday here and we highly recommend Jeeva Klui.

The only other piece of advice I can offer travellers to Lombok is not to bother with credit cards or changing your money beforehand in your home country. You would be better off arriving with wads of US or Australian dollars or Euros in hand, and then exchange these for Indonesian rupiah at any of the authorised money changers in Senggigi's main street. These offer the best exchange rates, but only for cash. They also don't advance rupiah against your credit card.

So what are you waiting for? Paradise awaits!

Room Tip: Rooms at the front near the beach are quieter, with only the sound of the ocean to bother you! These...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Thank you for choosing Jeeva Klui for your holiday and your positive and balanced review. We are glad you and your family enjoyed the snorkeling in front of Jeeva Klui. The reef in front of Jeeva Klui is one of the best in this part of Lombok and is one of the main advantages to Klui beach.

Thank you for your comment on the beach front rooms at Klui. We will be undertaking a 'renewal' project in November of the pool and two bedroom villas that are at the back of the resort. We will focus on resolving the issues you mentioned so that light sleepers are not disturbed! On the restaurant we appreciate your input. We are now upgrading the food quality at all the Jeeva properties and have recently hired a new chef at Jeeva Beloam and Jeeva Saba. We will also focus on improving the quality and consistency of meals at Jeeva Klui.

Most hotels and resorts in Indonesia quote in US Dollars which are then converted into Rupiah for payment. The Rupiah exchange rate has been extremely volatile lately with rapid and extreme swings. At the time you stayed with us, Bank Negara Indonesia, or BNI which is the only commercial bank in Senggigi, exchanged Dollars at a rate of Rp 11,901 per US Dollar. Our internal conversion rate was Rp 11,900. The Bank Indonesia mid rate subsequently moved to Rp 12,300 per US Dollar and is now at Rp 11,600 per US Dollar. Although we apologize that the exchange rate was not what you expected due to the volatility in the foreign exchange market while you were in Indonesia, the internal rate that we use for conversion is the actual rate we receive from the bank with no distortion.

Once again, thank you for staying with us and we hope to see you again when we have completed our 'renewal' plan and the Rupiah has stabilized!

Happy Travels.
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Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 19, 2014

For the price I pay I couldnt fault this boutique style resort except maybe for the location. Stay for 1 night. Every unique style and lovely gardens. 2 storey bungalows, I managed to stay on the top level has its own balcony and day beds faces the sea. The bed extremely comfortable with 5 pillows. High ceilings. Very spacious rooms. Clean and well maintain. You can hear the waves from the room. There even provide a bed time service at around 6pm come and prepare your bed for bed time and 2 more bottles of water. The breakfast is lovely you order al carte the resturants has views to the sea. Nice pool and direct access to beach. The surrounding area has virtually nothing. There is a small stall on road side selling snacks and tid bits. If you stay here you have to eat here as no resturants around. To get out you have to order a Taxi from front desk as no taxi on the street here as its isolated from the town in saying that is about 10 mins by taxi. Highly recommend for a short stay

Room Tip: Ask for the top rooms
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Thank you for your nice review. Jeeva Klui's secluded location allows for a relaxing, laid back and private beach experience that's unequaled in the area. It's our goal to create an environment where our guests can happily pass entire days in luxury. And if you should feel like venturing out, we're always happy to organize taxis for our guests. Our location is close enough to the village for our guests to easily dine at other locations but the majority of our guests prefer to stay at Jeeva Klui to enjoy our dinners and service. We're glad you enjoyed your stay with us! Happy Travels!
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Perth, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

There is just something very very special about Jeeva Klui. It is smaller than you would expect, it doesn't have heaps of children's play equipment or masses of different restaurants or pools but somehow it just feels special. For me, being able to go snorkelling off their beach was just the jewel in the crown. We stayed in a deluxe villa, an enormous private pool and wonderful outdoor shower and bath. The staff are all simply amazing, beautiful, beautiful beautiful stay. Loved this place.

Room Tip: So hard, we love to have a view of the ocean, sit on balcony and overlook and there are plenty of th...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Thank you for your lovely review. We're very pleased that you enjoyed your stay with us and particularly appreciated the snorkeling off our private beach. Again, thank you for your kind words and Happy Travels!
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Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

I have just come back from a week's stay at Jeeva Klui Resort and I have NEVER felt so welcome or been treated with such VIP service every day of my stay there. The staff are ALL lovely (especially Kander and Sylvie) and can't do enough for you to make your stay a memorable one. The friends who I travelled with had been there before last year and recommended this Resort. You have the option of going into town or see the beautiful mountains with a drive along the coastline OR just be pampered by the pool with your choice of sumptuous Western or traditional Indonesian dishes. The villas/rooms are all fabulous each with your own balcony and to come back after having dinner and tasting some terrific cocktails to have your bed all turned down for you with slippers put out - well - this just makes you feel very special. I will definitely return and I want to say a HUGE THANK YOU to Merino and his staff for making my stay at Jeeva Klui a memorable one. I definitely would recommed this Resort to anyone.

Room Tip: I stayed in Room 214 which was a Garden/Partial Ocean view. It was on the top floor so I had an amzi...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Many thanks for your very kind review and recommendation! Exceptional hospitality is the hallmark of a Jeeva Resort and the staff will be very pleased by your appreciative words. We look forward to welcoming you back! In the meantime, Happy Travels!
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Singapore, Singapore
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 12, 2014

It is the best resort I ever been! 4 nights seem to short. We booked 2 ocean view room which they arranged as 1 unit block. I have the upper floor with huge balcony with awesome beach and sunset view. The kids have the lower floor very spacious rooms and outdoor bath. I wanted the end unit and they grant it ! Awesome and friendly service.Food at waroeng is good too. We had out dinner twice and i am lucky to get the last lobster. Its deliciously cook to perfection and i enjoy every single bit of it. My kids enjoy the steak up to mushroom soap. Its good. My hub love the seafood platter and mee goreng.Not forgeting the mocktails. Refershing! We order pizza and beef burger for lunch . It homemade all food is fresh! I am happy. The breakfast!! The basket of bread is fresh every morning. And my family fav! The egg benedict!
The only complain i have is the swimming pool. The water is a bit salty which i find it a bit weird. However it make up by witnessing beautiful sunset while dipping myself at the age of pool. The beach is not so good for leisure swimming as the current is too strong and lots of dead coral by shore. That is my only dissapointment. Other than that its a total pampering and relaxation at Jeeva klui.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, July 14, 2014
Thank you for this very nice review! We're happy that your family enjoyed our wide variety of freshly prepared, local foods. The ocean currents are variable at Klui beach and at times the surf is quite calm. Hopefully, we'll see you back some day during a time when it will be possible to leisurely swim from our beach. We're not quite sure why the pool water would have seemed salty and are sorry that was a concern for you. Thank you for choosing Jeeva Klui and Happy Travels!
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2 reviews
5 of 5 stars Reviewed June 8, 2014

We recently had our wedding at Jeeva Klui and I can say the location and venue is amazing! Our guests were in awe of the magnificent sunsets every evening and had the best time due to the relaxing location. What made our event truly memorable though was the staff, they are so friendly and helpful, we couldn't be more grateful. We had the 2 story villa for the "wedding villa" which had plenty of room for the girls to get ready and not to mention how beautiful the garden and pool is. The food at Jeeva Klui is really amazing and they sure know how to put on a good buffet! I highly recommend Jeeva Klui if you're looking for a romantic and private location for you're wedding.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supriyanto S, Owner at Jeeva Klui Resort, responded to this review, June 13, 2014
Thank you very much for this lovely review and for choosing Jeeva Klui for your wedding! We have an exceptional natural setting for such a momentous celebration and our experienced, attentive service creates a unique occasion where the bride and groom can relax and enjoy their special day. It was truly a pleasure for us to share in your joyous event! Congratulations on your marriage and we wish you the very best of luck for your future! Happy Travels!
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Additional Information about Jeeva Klui Resort

Address: Jl. Klui Raya no. 1, Mangsit, Senggigi, Lombok 83350, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Mangsit
#2 Luxury Hotel in Mangsit
#2 On the Beach Hotel in Mangsit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jeeva Klui Resort 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located near Sengigi on a private sandy beach, Jeeva Klui is a 35 suite and villa resort. All suites face westward and have ocean views with 18 absolute beach front suites. Jeeva Klui combines traditional Lombok design with modern comfort to create a unique tropical Indonesian experience. ... more   less 
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Also Known As:
Jeeva Klui Hotel Mangsit
Jeeva Klui Resort Lombok/Mangsit

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