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“bathrooms tip the balance” 4 of 5 stars
Review of Crealy Meadows Caravan & Camping Park

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Crealy Meadows Caravan & Camping Park
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Sidmouth Road, Clyst St Mary, Exeter EX5 1DR, England   |  
Hotel amenities
Certificate of Excellence
Worcester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“bathrooms tip the balance”
4 of 5 stars Reviewed July 2, 2014

the bathrooms at this campsite make it worth going there! Could still do with a bigger freezer for ice blocks. Also, a simple cafe alongside the shop would give the place more character (not everyone wants to go into the adventure park).
Darts farm, on the road towards Topsham, is a lovely place to have breakfast or lunch.

Room Tip: make sure you are at an edge so that others don't use your pitch as a short cut
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, July 4, 2014
Hello Louise! Thank you very much for this great review! We're very glad you were impressed with our 5* facilities! We really appreciate your feedback and will take your suggestions into consideration for the future! Hope to see you again soon!
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed a Crealy Meadows for two nights and made use of the park facilitys whilst there. The site layout, space for camping and the toilet facilitys were all five star. My only critism was the actual ground, I can only assume the site is not that old as the grass areas for camping on where very sparse and several of the pitches suffered from water laying on them.
We are fortunate that we have a motorhome, even then we were stepping out onto mud.
If they overcome this problem then they have a 5 star site in my oppinion.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 24, 2014
Hello David, We are glad to hear you enjoyed your stay. Thank you very much for taking the time to leave us your feedback. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
2 of 5 stars Reviewed June 17, 2014

Don't bother to take advantage of their book early for next year and you can chose your pitch - total bull. And yes we did take a snap shot of the offer sign to forward to a friend!

We chose a pitch in August last year paid the deposit before we left the site on the above offer - we were happy to go later in the month as this was the only period that this pitch was free - we even were willing to go sun - sun to get it.

Told today when ringing up to pay the balance that we do not have this pitch even though it was booked a year ago. No - now we have a choice of three other pitches and no come back as it states they can not guarantee a pitch - they why did they mislead us into booking last year.

Despite talking to customer services they can do nothing about this - I would have thought this would be quite simple - we booked on the 18th August last year - move the others that have booked after us. And if you can not chose which pitch why have they got the one we booked.
Being told that you have transfered data from one system to another is not good enough reason.

After our experience today I don't think we will be going again or recommending it to anyone else - shame as we been going since they opened.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 18, 2014
Hello, We're very sorry to hear about your recent experience. We would really appreciate it if you could call Alex at Crealy Meadows on 01395 234 888 to discuss this. Thank you.
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Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2014

I would definitely recommend this site if like me you are very particular with cleanliness as the toilet and wash facilities were very clean and modern which makes a big difference to me when camping. I also thought the individual pitches were very good and each of them had their own water tap provided. We only stayed two nights as we went to an event at Westpoint Arena and it was conveniently located for us but there was no entertainment on the evening which some guests may find disappointing. The staff were very friendly and I would definitely consider staying there again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 18, 2014
Hello Wendy! We are over the moon to hear you were impressed with the cleanliness of our modern facilities! Thank you very much for your 5* feedback, we very much appreciate it and have taken all your comments into consideration. We hope you do stay with us again in the future!
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Ottery St. Mary, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

Fabulous clean facilities, staff were very helpful and welcoming.
The pitches were massive 10m x 10m. we went in our bongo with awning and tent and has lots of space left. pitches have own water and electric. 2 play parks onsite for the children. Amazing showers and facilities.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 16, 2014
Hello! Thank you for such a shining 5* review! We're delighted you were more than happy with the size and quality of our pitches, clean facilities and friendly staff. We hope you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honiton, United Kingdom
2 reviews
5 of 5 stars Reviewed June 13, 2014

3rd time camping at Crealy Meadows, most definitely won't be the last. Stayed for a weekend with family and friends and had a fantastic time. The toilets and shower block, spotlessly clean at all times, under floor heating is an added bonus. Evening entertainment was at buddy bears due to a private function taking place at the adventure zone, but that was ok, children (and adults) still had a good time. Staff were very friendly and helpful, we have already booked to come back again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 16, 2014
Hello Treen! Wow!! Thank you so much for this wonderful review!! We're very happy to hear you enjoyed your holiday and the quality of our facilities. We very much look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chard, Somerset
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 10, 2014 via mobile

This was our third year at Crealy Meadows, to celebrate my daughters birthday and we have always been massively impressed, the facilities, the friendliness of staff, the cheerful entertainment, and this is why we rebooked again for this year. My husband checked us in, I arrived a little later, we were in a very large party - 4 safari tents, which cost us together in excess of £1300 for the weekend. We expected somewhere to be able to go during the evening, and certainly not to be told at 7.30pm, no you can't go there, private function, as if our meagre contribution was worth nothing! As a large group I'm sure we were noisy, simply because we were unable to leave the site, so for fellow campers I do apologise. We attempted to discuss this with the manager, he was apparently in on Sunday, but when we went to the office, he was not in until Monday, 9.30. So Monday morning we trouped along, he was in a managers meeting, and then as if by magic after the meeting he was not there, customer service abysmal, I would never give out a rubbish review on here, had anyone made an effort to actually discuss this with us, I don't think it is worth the money for camping with nothing on site after 5.30, put you hard earned cash somewhere else folks

  • Stayed June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crealy, Guest Relations Manager at Crealy Meadows Caravan & Camping Park, responded to this review, June 12, 2014
We apologise for the unfortunate experience and regret that it happened at all. Our #1 goal is guest satisfaction and we work hard to ensure every expectation is met. We are aware of the feedback you left on your visit and a member of our management team will be contact with you shortly.
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Additional Information about Crealy Meadows Caravan & Camping Park

Address: Sidmouth Road, Clyst St Mary, Exeter EX5 1DR, England
Location: United Kingdom > England > Devon > Exeter > Clyst St Mary
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Clyst St Mary
Price Range (Based on Average Rates): $
Number of rooms: 120
Official Description (provided by the hotel):
For your best family day out or camping holiday, Devon is top choice. Whether you choose camping in Devon, caravan parks or only have time for family days out, be sure to choose (Devon’s Crealy Great Adventure Park. It’s all about great times together at the multi-award winning Devon Theme Park with adventures for all the family. Share the thrills of heart-stopping rides, 60,000 sq ft sq ft of indoor adventure park play, the cuddliest baby rabbits and farmyard friends, ponies to ride along with acres of beautiful countryside to explore with lakes, woodland and rolling lawns. Savour delicious family-favourite meals, local icecreams and laugh along with great entertainment starring the famous Park Mascot Buddy the Crealy Bear. The easiest Park to find, just minutes from junction 30 of the M5 near Exeter, this favourite of Devon’s caravan parks, campsite and Theme Park all at one beautiful location is easily found and hard to leave. ... more   less 

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