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“First time away brilliant” 5 of 5 stars
Review of lti Louis Grand Hotel

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lti Louis Grand Hotel
4.5 of 5 Hotel   |   Glyfada Beach | Pelekas, PO Box 44, Glyfada 49100, Greece   |  
Hotel amenities
Ranked #1 of 1 Hotels in Glyfada
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“First time away brilliant”
5 of 5 stars Reviewed October 27, 2012 via mobile

Me and my partner stayed here in June of this year it was my first time away to a hot country and was very pleased with the result the weather was lovely the rooms were clean staff polite and very helping and animation team were excellent and very encouraging to do the various activitys I would recommend staying here if you like carefree and relaxing holiday

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 29, 2012
Dear guest,

Thank you for staying at the Iti Louis Grand Hotel and for leaving a comment on TripAdvisor.

It is wonderful to hear that your first trip to Greece was such a brilliant experience for you and we are glad that you enjoyed your holiday in our hotel with all our fun activities and helpful and polite staff.

Thank you very much for recommending Iti Louis Grand Hotel to other travelers looking for a great holiday and we hope to see you in one of our Louis Hotels soon again.

Warm regards

The Management
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
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swindon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 27, 2012

Returned yesterday from a weeks all- inclusive break at lti Louis Grand Hotel. We paid a bit extra and had a swim up room. This was fantastic and I think will make my expectations higher on future holidays. The room was modern, spacious with a pool and sea view. When in the swim up pool it almost felt like an infinity pool as you looked directly to the sea. We didn't get any fruit as stated on other reviews but we did get wine, dressing gown, slippers and tea and coffee making facillites. The transfer from the airport was about an hour, the scenery on route fantastic. Booking in at reception was quick and the staff very courteous. We also had a porter show us to our room and how to use air con etc which was a nice touch. The maids were fantastic! Place extremely clean. Bar staff and restaurent staff were very welcoming. The hotel is very spacious with lots of seating areas and nicely decorated and furnished. Views from the terrace were stunning. Two things I wasn't very happy with was the food, I feel awful saying this as everything as was to a high standard and looking at previous comments people seem to have liked the food. Breakfast was by far the best meal of the day with more choice than any time. Lunch time I felt was poor, and I am really not a fussy eater and nor is my husband. I do not eat meat only fish and wish that there was more choice of fish, a lot of times it was hard to make up a meal and the food was repeated nearly every other day. Saying this it did not spoil mine or my husbands holiday as everything else was great. There were a lot of wasps but if you left them to it they were harmless. There were some lovely cats on site too. I made a little friend of one who sat on my lap for ages. I thought the entertainment was good, espeacially il Devo's and the Greek Dancing. Lovely to see traditional acts. The weather was fantastic all week. My husband used the gym every day, which was a lovely addition on site. Our transfer to the airport on our last daywas due to leave at 11.45 am. We were waiting in reception for 40 mins in one of the seating areas. We went out at 11.35am and saw that the coach was there, it looked ready to go, the driver abruptly put our cases in and the bus left at 11.40am precisely. I think that a few people may have missed their transfer due to this, I was also surprised that there was no rep on the coach checking everyone was on. A rep did get on at Aguios beach but just told us what line to get into at the airport as it was extremely busy.
I would definitely recommend this hotel to friends etc. The Greek experience has made me want to try all the Greek islands, the people are so friendly and the landscape is truly beautiful.

Room Tip: We didn't pay that much extra for a swim up room and it really made our holiday. We had sunshine...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

Let us begin by thanking you for having chosen the Iti Louis Grand Hotel as your holiday destination and for sharing your thoughts about our hotel online.

It is very pleasing for us to know that you appreciated our beautiful hotel with its clean facilities and grounds, modern spacious rooms, nice decor and sea view. We are very happy that you felt warmly greeted by our friendly staff and that you especially appreciated our lovely and hard working staff in the Housekeeping department. We are sorry to hear that the food was not to your fullest satisfaction and we are honestly a bit surprised because we normally receive so many positive comments about our excellent food buffet, even from people who follow vegetarian diets. However, we are glad to hear that this did not change your positive impression of our hotel and quality of stay. We deeply regret the discomfort you experienced with your airport transfer and we will follow up on your comment in the search for future improvements related to our hotel operation.


Thank you for recommending the Iti Louis Grand Hotel to your family and friends and we are truly delighted that we have inspired you and raised you travel appetite for Greece. Louis Hotels have many hotels in Greece so please feel welcome to explore all our other great hotel options. We look forward to welcoming you back to Louis Hotels soon again.

Warm regards

The Management
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Stevenage, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2012 via mobile

Stayed here with a friend, 19-26 October to get some winter sun and relax. Certainly lived up to that. Although this was the last week of the seasonand the hotel was shutting down at the end of the week u definately would not have known it as the food and facilities were brilliant. Staff were happy and attentive. Pool was nice and steps down to the beach were really convenient. The sea is beautiful on this bay. Corfu Town is only 25 mins away by taxi (we had a lovely driver who took us in a Mercedes no less) . This area is perfect. If all u want is to totally relax and forget about back home for a week then this is the place to come.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

Thank you for staying at the Iti Louis Grand Hotel and for expressing your opinion here on TripAdvisor.

It is a pleasure to know that you and your friend had a relaxing autumn break here in sunny Corfu and that you appreciated all the wonderful things our hotel has to offer such as a wonderful location on Glyfada beach, beautiful facilities and grounds, and excellent food. It is also a joy for us to hear that you were very happy with the service you received from our friendly and attentive staff.

Thank you for recommending the Iti Louis Grand Hotel to others and we hope we will have the pleasure of seeing you in Louis Hotels again.

Kind regards

The Management
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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2012 via mobile

Just returned yesterday from a week at the Louis grand.

Hotel was spotless and well maintained. Water and wine in our room waiting for us. Check in was easy and fast despite a coach load of guests arriving at once.

Staff in reception, restaurant and bar were amazing. So friendly and polite, nothing was too much trouble.

Food was brilliant, lots of choice and that comes from a fussy eater like me. Asian restaurant very good.

The only downside for us as mentioned numerous times before was the wasps. We found it impossible to eat lunch outside but luckily the hotel opened the indoor restaurant so we ate lunch there. To be fair though they have tried very hard to get rid of them and if you ignore them they leave you alone.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

We want to thank you for staying at the Iti Louis Grand Hotel and for writing a review about us.

We are happy to hear that your holiday was a very pleasant one as you appreciated our clean and well-maintained hotel, the smooth check in and welcome gift in your room, as well as all our amazing and highly professional staff. It is a delight to know that you liked our food, especially our very popular Asian restaurant, even if you normally consider yourself as being a fussy eater. We are very sorry for the discomfort the wasps cased you but we greatly appreciate your kind understanding in the matter and that you acknowledge all our efforts.

Thank you again and we hope we will see you at the Iti Louis Grand Hotel, or any other Louis Hotel, in the near future.

Best regards

The Management
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Plymouth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2012

Just come back from a weeks all inclusive with a 12 month old. The food was lovely for an all inclusive- varied to suit all tastes (including baby). With regards to staying at the hotel with a baby who cannot yet walk, the only access to the pool/beach with a buggy if you don't want to tackle lots of steps is to go via the car park. The walk back is quite steep and it doesn't really feel like an 'official' route and is more like 'round the back'.

Room and facilities were all clean and tidy.

There were a lot of wasps during our visit. They were only a real nuisance when eating lunch al fresco. Saying that they did not appear to be an angry type just annoying having to share your plate with half a dozen wasps buzzing around you. Staff were very quick to clear dirty plates which helped with the wasp situation.

One negative was our last day. Was a bit disappointed and felt quite an unwelcome guest. The showers were turned off at the beach so could not wash sand off our baby although luckily we had arranged a late check out so could use the bath in our room. The atmosphere in the dining hall was not the same and was told (quite abruptly) to move where we had sat as that area had been closed off. Most of the fizzy drinks had been turned off bar one.There was enough to eat but it wasn't the same as previous days. In a way it felt like the waiting staff had switched off their hospitality.

On a plus side we always found a sun bed available no matter what time we ventured down to the pool/beach.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

Let us begin by thanking you for having chosen to stay at the Iti Louis Grand Hotel and for sharing your review on TripAdvisor.

It is a great pleasure for us to read that you liked the lovely food in our All Inclusive package and we are thrilled that we were able to offer food dishes that satisfied your young child. We are also happy to hear that you appreciated our hotel's clean and tidy facilities and the large number of sun beds at hand. We are very sorry for the disturbance the wasps caused you and this is an issue we are doing our best to combat. We much regret to hear about your negative experience on your last day and be assured that your feedback will be taken seriously in our aim to further improve our hotel and service.

Thank you again for your valuable feedback and we hope we will get the chance of welcoming you back to Louis Hotels.

Kind regards

The Management
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1 review
5 of 5 stars Reviewed October 26, 2012 via mobile

Lovley weather sad to go home didnt want to leave!Been great just need there names of the entertainment team as they were very good and we forgot there named they told us and would like done info from them coming back soon!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

Thank you for staying at the Iti Louis Grand Hotel and for writing a few words here on TripAdvisor.

We are glad that you enjoyed your holiday here at the Iti Louis Grand Hotel so much that you did not want to leave. It is also wonderful to hear how much you appreciated our professional entertainment team and that you already are planning to come back to Iti Louis Grand Hotel for a second visit.

We look forward to seeing you!

Kind regards

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 26, 2012

Firstly i must congratulate the hotel manager on an excellent run hotel. Only minor moan that we had was the delay in being allocated our room, for a hotel of such high standard this appears to be a regular problem and really needs addressing. The hotel rooms are spacious, robes and slippers supplied, fridge in room,along with kettle and supply of tea/coffee, milk sugar and a bottle of water every day. In the room on arrival there was a bottle of wine couple of glasses and bowl of fruit to start the week off. Beach towels are available to hire for a small deposit,did not use this service but think i am right in saying the deposit is refundable. The choice of food available covered most dietary needs and was always hot and plentiful. The hotel runs a free bus into Corfu town but you are responsible for being at return pick up on time as it does not hang around,but you can get a taxi back if you miss it. As for the wasps,yes there are alot that hang around the area where lunch is served and try to share your food,found that they seemed worse when gyros meat was on the plate so tried to avoid that,the hotel is trying to find a solution to them so until they do then unfortunately they have to be tolerated,annoying to many, but there are so many good points about the hotel. Pulled up onto a long sandy beach this hotel is one to be tried.

Room Tip: Sea view gets the sun so may be too hot mid season but nice early or late,
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at lti Louis Grand Hotel, responded to this review, October 30, 2012
Dear guest,

On behalf of the Iti Louis Grand Hotel we would like to express our gratitude to you for staying at our hotel and for posting your review online.

We are very glad to hear that you enjoyed your stay and that you found the hotel pleasant and well managed in general. It is delightful to hear that you felt comfortable in our spacious rooms and that you appreciated the welcome gift and all the room amenities. Our chefs work hard to offer a generous buffet with plenty of well-cooked dishes to choose from on an everyday basis, so we are happy to hear that the food satisfied you. We are also glad that you took advantage of the complimentary shuttle bus service we offer between Corfu town and the hotel. We are terrible sorry for the delay during your check-in and we hope it did not cause you too much discomfort. Sometimes we have such a large number of guests arriving at the same time that we unfortunately fail to get all rooms ready in time. We will take your advice and do our best to address this issue to avoid similar situations next season. We also aim to eliminate, or at least drastically reduce, the number of wasps on our premises for next year.

We are glad that you overall had a relaxing holiday and that you regard the Iti Louis Grand Hotel as an excellent hotel that you can recommend to others. We hope we will have the pleasure of seeing you soon again.

Warm regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about lti Louis Grand Hotel

Address: Glyfada Beach | Pelekas, PO Box 44, Glyfada 49100, Greece
Location: Greece > Ionian Islands > Corfu > Glyfada
Amenities:
Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Glyfada
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — lti Louis Grand Hotel 4.5*
Number of rooms: 247
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Also Known As:
Hotel Louis Grand
Louis Grand Pelekas
Lti Louis Grand Hotel Glyfada, Corfu

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