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“Jamie: you can do better” 3 of 5 stars
Review of Jamie Oliver's Italian

Jamie Oliver's Italian
Islington | North Terminal, Gatwick RH6 0PJ, England
01293 223 027
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Ranked #12 of 24 Restaurants in Gatwick
Cuisines: Italian, American, Hot Dogs, Noodle, Asian, Greek
Dining options: Dinner, Lunch, Breakfast, Brunch, Reservations
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Brunch, Reservations
Cardiff, United Kingdom
Level Contributor
41 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Jamie: you can do better”
3 of 5 stars Reviewed February 27, 2013

We had breakfast here at about 7am. We are Jamie fans - love the Bath restaurant and actually use Jamie recipes - so were delighted to discover an opportunity for good food at Gatwick.

First impressions were mixed - liked the look of the place but there was no greeter and we wandered about until we could attract the attention of the staff despite the fact that there were few customers. Hated the music which was so distorted that it was almost only a heavy bass beat and which, at 7am, when radio 4 is all you need, was headache inducing.

We ordered the full monty and the half monty, a fresh oj, two teas and two side orders of toast. In the world of DocandKate breakfast includes all these but here they are charged separately. We also discovered too late that you have to order marmalade or jam separately to accompany your toast but getting the attention of staff was hard so we gave up on this.

Service was odd - we got the tea first, served in little oriental looking tea pots which looked as if they'd keep the tea hot but didn't. Then a long time later the breakfast arrived, then a long time after that the oj and the toast arrived.

Quality: cold tea labelled breakfast tea that tasted vaguely of Earl Grey: oj fresh but served in a large glass full of ice: lots of average tasting butter with toast very doughy and thick which had experienced only a passing acquaintance with the toaster and was wrapped in a tea towel so it could achieve a leathery texture: excellent sausages and black pudding: Doc liked the bacon but Kate thought it overcooked: poached and fried eggs lovely. All is served in the pan in which, presumably, it was cooked - which is nicely rustic but rather greasy though that could be salvaged if the toast came at the same time.

We always look at what othe people ordered and two groups near by had the bacon butties: the amount of bread left on their plates suggests that the bacon to bread ratio needs changing.

The staff appeared to have no idea what they were doing which is so different from our experience of the restaurant in Bath where friendly staff seemed to be enjoying themselves and the service ran smoothly. They need training, Jamie, or perhaps your recruitment people are letting you down.

Will we try again? Doc says "No": Kate says "Not soon".

  • Visited February 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, England, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Don't use it's place!”
1 of 5 stars Reviewed February 24, 2013

Thought this would be a good start to get a coffee and pastry before a trip to Rome. The coffee was revolting I wish I had taken it back! I can't recall a worse cup. Pastry bland, lumpy and very cold rendering it tasteless. Very disappointing, we will never use a Jamie's again.

  • Visited February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level Contributor
132 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 332 helpful votes
“At 5am you are starving!”
5 of 5 stars Reviewed February 21, 2013

I've been to this place at Gatwick North Terminal twice in the last few weeks. The last time it was just opening as we got there. But the staff were cheerful and the breakfast was great! We enjoyed this much more than we would have done in the other eateries around there. Not cheep but it was a good way to start the holiday with bucks fizz at 5am. Cheers Jamie!

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Felbridge, United Kingdom
Level Contributor
313 reviews
173 restaurant reviews
common_n_restaurant_reviews_1bd8 253 helpful votes
“Great Food & Service”
4 of 5 stars Reviewed February 20, 2013

Had lunch here prior to our filght to Spain.

Service very friendly and efficient, and food really good - especially my chicken liver tagietelle. My husband had the full monty breakfast which he also thought was very good. Our friends also said their choices were very good. Only negative was that the house wine wasn't particularly cold, but a good way to spend a couple of hours prior to flying.

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Forest
Level Contributor
59 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Best of the Gatwick lot”
3 of 5 stars Reviewed February 19, 2013

We had lunch here whilst waiting for our flight. Gatwick airport is not known for culinary delights - Jamie's offers a place to go that is better than elsewhere.

I had the salmon and ricotta is was hot, tasty and looked good.

We will eat here again when we next have to suffer Gatwick.

  • Visited February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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