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“Had no problems” 4 of 5 stars
Review of The Beach House Hotel

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The Beach House Hotel
3.0 of 5 Hotel   |   4851 Ave Isla Verde, Isla Verde, Carolina 00979, Puerto Rico   |  
Hotel amenities
Ranked #14 of 14 Hotels in Isla Verde
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Had no problems”
4 of 5 stars Reviewed April 5, 2008

Very beautiful hotel right on the beach, was a little loud at times but you stay at this hotel for the experiance not to have your everyday vacation. Staff was very helpful and friendly, hotel room was very large and great view of the ocean. Would definantly recomend for a young couple or people looking to have a great time.

  • Liked — The Beach
  • Disliked — Kinda noisy
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    59
    43
    31
    36
    72
See reviews for
27
107
16
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Boston, MA
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 4, 2008

This place looks great online, but very different in reality. We arrived 10 minutes before check in time and our room was not ready. No problem, we grabbed a late lunch at the restaurant. Service there was incredibly slow (even though we were the only people in the restaurant) and our waitress was awkward. The food was good when it finally arrived. After lunch, our room was still not ready. We went shopping and returned later to a room that was definetly not worth the wait. Dirty walls with scuff marks, very dirty bedspreads with multiple stains, running toilet, tile floors that reminded me of 1970s linoleum that seemed dirty, windows with blinds that do not open so there really aren't any windows and it was very cavelike with one flurescent overhead light. The rooms were very small and sparsely furnished...not even a clock or phone, no artwork on the walls, just a mirror. We checked out immediately, ate the cost of one night stay and rebooked elsewhere. It's unfortunate, because the beach and location is beautiful. With minimal investment in decor and attention to good housekeeping, this could be a great place, but in it's present state, we found this highly undesirable.

  • Liked — Beach location
  • Disliked — Dirty
  • Stayed March 2008, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2008

We had a great experience here and I think the negative reviews have more to do with the fact that this place may not be for everyone. But for the right people and for what we needed, it was perfect.

We stayed here for 2 nights before our cruise out of San Juan and it was the perfect place to start our vacation, especially for the price and location. The hotel is right on the beach. It is also adjacent to lots of hotels/restaurants that share the beach and we had a few meals at the other hotels. However, the food, bar and service at The Beach House were excellent.

The room was great as well. Not huge and more in line with European hotels -- smaller space, etc. But we weren't in our room other than to sleep.

I can understand why this is not a great place for families with young kids, business travelers, or people looking for a more traditional hotel. But for young people, the young at heart and those looking for something out of the ordinary, this is a great place! The only negative is that on Friday and Saturday night they have parties with a DJ that go late into the night and you can hear it from the rooms. However, I am a heavy sleeper and my wife wears ear plugs. We had no issue with the noise at all.

So for the right people, this is a great hotel and a great place to start a vacation!

  • Liked — Location right on the beach
  • Disliked — N/A
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
2 reviews
4 of 5 stars Reviewed March 28, 2008

This small Euro-chic hotel is wonderful. They really put a lot into the details. The rooms are small but very well kept. Beautiful tile work in the bathroom and bed linens are coordinated but simplistic. The staff is very friendly and will do what they can to please. Victor and Sabrina were just a few that made us very comfortable and welcome. Very popular beach spot for the locals, with the beds and lounge areas it’s no wonder why. Great food and bar service the entire stay. They even had wireless internet connection available at no cost. Truly enjoyed my visit and look forward to returning!

  • Liked — The uniqueness of the hotel itself, not a big chain with casino, great place to meet locals.
  • Disliked — No remote in room for TV.
  • Stayed March 2008, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Chicago, Il
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 25, 2008

Stayed for 1 night and glad that is all it was. The room looked cute until you saw it with the light on. The linens were filthy. I am guessing dirty mop water but I was pregnant and tired so at that point I did not care. I slept with my clothes on. On the evening we stayed a couple there only for dinner had a rat fall off the roof of the resurant and die right on therir table. I was sitting at the bar waiting forever for a pop when the waitress came over to ask the manager what to do and her response was" what do they expect when they eay outside"? We went to bed right away and were checked out by 7:00. Gross, gross, gross. DO NBOT BOOK at stay here unless you want to pay $200 for a room that should be $20 in a flop house.

  • Liked — Beach location
  • Disliked — Filthy and uncaring staff
  • Stayed February 2008
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Illinois
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed March 18, 2008

Booked a reservation for one night on the web. When we arrived, the woman at the front desk didn't have a room for us. I tried to show her my printout with my booking number, but she refused to look at it, saying that "we don't do business over the internet." She refused to look our reservation up in their computer system. She kept showing me a list of arrivals written on a clipboard and shrugging her shoulders. I asked for the manager and she wandered away and came back 5 minutes later, looking surprised that I was still standing there. She refused to help me get a room at another hotel ("how would I do that?") and when I asked her for suggestions, she shrugged her shoulders yet again. Really, really bad service. I would never, ever recommend this hotel.

  • Liked — close to airport
  • Disliked — negligent front desk staff
  • Stayed February 2008, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2008

I stayed here in March 2008. Tiny, cramped rooms with lumpy mattresses and filthly coverlets. Do NOT be fooled into thinking this is a boutique hotel! It hasn't been painted in many years and is showing it's age. We paid $185 and it was wayyyyy overpriced. In fact, I would have paid double to stay elsewhere. Very loud disco music and inept staff. Shower had two temperatures.... cold & scalding, and required a staff member literally in the shower to show how to use the old, loose plumbing fixtures with hot & cold mixed up. Do not waste your money--this is more of a hostel than a hotel. Yick!

  • Liked — nothing!
  • Disliked — room quality
  • Stayed March 2008, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Beach House Hotel

Address: 4851 Ave Isla Verde, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Beach House Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Beach House is Puerto Rico's beach front sanctuary of relaxation in the middle of the world's most exciting cities. Located in Isla Verde Avenue only five minutes away from the International Airport and fifteen minutes away from the Historic Old San Juan. A small boutique hotel nestled amid the top hotels on the island - it now has a fresh new face and has become the must-be-seen gathering place for San Juan's social set. Fabulous outdoor French cafe restaurant (Cafe la Plage) and personalized Beach Club service. ... more   less 
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Also Known As:
Beach Hotel Carolina
The Beach Hotel
Beach House Hotel Puerto Rico
The Beach House Hotel Puerto Rico/Isla Verde

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