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“Great value. No worries !!!” 4 of 5 stars
Review of Verdanza Hotel

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Verdanza Hotel
3.5 of 5 Hotel   |   8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico   |  
Hotel amenities
Ranked #7 of 14 hotels in Isla Verde
Bronx, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
“Great value. No worries !!!”
4 of 5 stars Reviewed December 17, 2013

The Verdanza Hotel is a 3 to 3.5 star that covers all expectations. At least mine anyways. I am a travel agent-- i sell many of the hotels in Isla Verde, and I know for a fact that this is a GREAT value. It is perfectly located---one block from beach, half a block to the stores, restaurants, and if you want to visit the ESJ casino, its right there. The rooms are clean--basic but clean-- The hotel itself has a nice vibe to it--with the artistic lobby, the small sportsbar where people are mingling and talking about their plans for the day/night....They give a great buffet breakfast in the restaurant that fills you up for the day..The front desk are all smiles. I stood there in April for 3 nights---There was no surprised with the bill, the staff was excellent, the pool was busy and you could mingle if you have that type of personality or you can go off in a corner and be by yourself..no worries. I feel that this is a good hotel for solo, families, and for short stays--3-6 nights. Would I go back to this hotel ?? Yes, in a heartbeat. The money I saved by staying here, I was able to eat at other local restaurants for dinner in Isla Verde and Old San Juan, I was able to go to the Casino---go to the nightclub, hit the sportsbar next to the beach....in summary, I had No Worries for this trip...

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
all over, currently NYC
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 14, 2013

If I spend $149.- a night I expect to be able to sleep - we had parties both nights till after midnight, our room was not cleaned, we barely caught the lady in the hallway to get a few towels, and the description is vastly overstated. The hotel is dated and basic but centrally located.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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LorenaJOrtiz, Public Relations Manager at Verdanza Hotel, responded to this review, December 16, 2013
weltenbummler, we are genuinely sorry your experience did not meet your expectations at Verdanza. Although Verdanza normally enjoys a relaxing atmosphere, please note that this is the holiday season and our property is a popular venue for Christmas parties! It is important for us that our guests feel welcome and at home, although we do hope for their indulgence on special occasions, especially as was your case, during the weekend. Further, we are happy to honor our guests' wishes when they hang the Do Not Disturb sign on their door; in this case, you can also call our Guest Services Department and request that their room be serviced later or when it is most convenient.

weltenbummler, I am at your service at feelthevibe@verdanzahotel.com and am interested in learning more about your experience in order to be able to address any other issues - and in the hope that you will allow us a second opportunity to impress you favorably. Best,
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USA
Top Contributor
58 reviews 58 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed December 14, 2013

Over night stop to break up a long journey. Check in/out was fast. Interesting artistic decor in the lobby area. Elevator to room is slow to arrive and the doors shut fast! Jump in immediately or you will have to wait for it's return! The room was average Holiday Inn style. The lobby bar was a great place to meet with friends, service was fast, drinks were good. The outdoor pool area was lush and had a nice jacuzzi and many loungers. There were restaurants on site, we didn't use them so can't comment. Walking distance to local activity and beach. We chose this hotel for airport location, price and availability. Nothing really special, but I would stay here again.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alexandria, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 4, 2013

My friends stayed right down the street at The Embassy Suites and paid three times what I did for the same quality and size of room. The only negative thing I can say about my 4-night stay at the Verdanza was that my room was next to the pool on the first floor, and so there was noise in the morning when the pool opened, including music from overhead speakers. But that was really not a big deal.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2013

great location, just minutes away from SJU! staff was very friendly and knowledgeable. rooms were decent in size, shower didn't have great water pressure, but clean. soooo many amenities and many restaurant options

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurabo, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 2, 2013

It's a nice small hotel that is very close to everything( restaurants, beaches, airport, etc.) , but needs better maintenance to show a better " face " to his clients. Our room has stained rugs. Also on the lower floors ( specially third floor), you will be exposed to constant noise due to parties in the balconies. Rooms are not complete noise free. So, this is a good reason, if you need to rest, to ask for a room in one of the top floors.
Lobby and the restaurants offer good service, good prices and good food variety.

Room Tip: Ask for six floor up for better view and space.
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenaJOrtiz, Public Relations Manager at Verdanza Hotel, responded to this review, November 12, 2013
JoseF, I am happy to learn that your overall experience at Verdanza Hotel was positive; indeed, we take pride in offering a welcoming atmosphere with all the conveniences, in a privileged location. Please note that health and hygiene are not taken lightly by our team and rooms must be inspected before they are released to be occupied. Did you have the opportunity to report the stained carpet in your room? When a situation such as this arises, our priority is to ensure the guest's comfort and subject to availability the guest is offered alternate accommodations. We cannot stress enough how important it is to be appraised of any issues right away, rather than read about it online after the guest has departed and we are no longer in a position to ensure your stay is fully enjoyable. You can reach me at feelthevibe@verdanzahotel.com in order to share your experience with us in more detail. Your input is appreciated. Best,
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Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2013

Loved staying at this hotel during my first visit to P.R. hope to be back one time and will definately stay there again. The staff was very friendly and helpful when we arrived our rooms were not ready yet but the staff took ver good care of us. Also the rooms were very nice and the beds comfy.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Official Description (provided by the hotel):
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod® docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, café. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde

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