Walking into the hotel I was very amazed, the lobby area was nice as well as the staff. I was happy we chose to stay at this hotel, until we got off the elevator to go to our room. The hallway smelled like mildew. The room appeared to be decent at first sight until I looked into the bathroom. The bathroom was gross not mentioning extremely small also the vent in the bathroom was very dirty and the wall had water dripping down, and the shower had black stains. The carpet next to the bathroom was damp. The beds were just ok. The tv was old and keep fading out. There was no wifi internet, so i called the front desk and they said I would need a e-cord but they didn't have anymore. The next day we had to change rooms because the toilet started leaking. At first they tried to give us a hard time but then they finally changed our rooms and gave us free breakfast for the rest of our tenure. But for this price I would stay at a different hotel.
- Official Description (provided by the hotel):
- Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod® docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, café. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more less
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- Also Known As:
- San Juan Holiday Inn
- Holiday Inn Carolina
- Carolina Holiday Inn
- Verdanza Hotel Puerto Rico/Isla Verde