Early in May my friends and I took our first trip to la Isa del Encanto. The hotel reviews had me a bit skeptical but upon arriving I was stunned at the beauty of the hotel. I was a bit upset to find out at check in that there was a resort fee which I wasn't made aware of. Second one of our beds had two stains on it and housekeeping was very nice and immediately came to change the sheets. We received a complimentary fruit plate as an apology, which I though was really nice. The staff was always very helpful and willing to give us tips on where to go whether it be dinning or night activities. The doormen knew us and did greet us everytime we arrived. Friends of ours stayed at another big name hotel and upon visiting ours commented on how many amenities we had and theirs lacked. Free internet and computers with printers were avalible to all guest. Overall I was very pleased with the hotel, view,and location.
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