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“Great place to stay!” 5 of 5 stars
Review of Courtyard by Marriott Isla Verde Beach Resort

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Courtyard by Marriott Isla Verde Beach Resort
3.5 of 5 Resort   |   7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico   |  
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Hotel amenities
Ranked #5 of 14 Hotels in Isla Verde
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great place to stay!”
5 of 5 stars Reviewed yesterday NEW

I stayed here with my mother on a weekend getaway back in Aug. 2013. The in house restaurants are beyond good, the beach is right outside your door and the views are to die for! I was very pleased with our room and the staff at this hotel. A bit further from the heart of San Juan than I would've liked, but all in all a great stay.

Room Tip: Make sure to choose a beach facing room with a balcony, you won't regret it!
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,494 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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English first
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is located directly on the beach and has a great pool with a swim up bar. I had the breakfast buffet in the lobby bar when I first arrived and the food was good. The omelette service took quite a long time but when they did arrive, they were also good. The building was in the final stages of remodeling and things weren't as bad as some of the reviews I've seen on this site.My biggest complaint is that the room next to us was in the middle of being remodeled, and the workers would show up at 6 am and begin ripping tiles out of the bathroom and there was a bathtub in the hallway. If they would have waited 2 more hours to start working, chances are I wouldn't have even noticed them doing the work. The casino on site is small but I found the slots to be very loose which was fun. The hotel has some restaurants that are within walking distance, and all the restaurants I dined at were quite good. I was scared going in to the trip because I read a lot of stuff about tourists being murdered on the beach at night so we never left the hotel after sun down. The Sirena restaurant on site was superb. The food was incredible and our waitress was probably the nicest person we had met since being in Puerto Rico.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Love the facilities, the renovation, the atmosphere it just feels great. Too bad lobby is under construction but you could tell is going to be even better. Looking forward to stay again early next year. I would like to thank Kiara Ortiz was great with the service, Angie at the Front Desk gives the extra mile without having to ask her, she is the best at what she do. The pool is so relaxing and the bartender Julio is one of the top bartenders in the area. Overall i love this place and hope to be back soon. Beautiful property!!!

Stayed December 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 days ago NEW

What can I say the staff was wonderful and I even got a free upgrade in my room resesrvation. The live tipical music is amazing and the kids love the pool and the beach. The buffet was excellent too. The beach was clean and they provided the beach chairs and umbrelas. Towels we also available along with pool toys for the kids. Love the pool level bar and the separate pools for adults and kids.

Room Tip: Beach side, amazing view and select a room above the 5th floor because the party goes until 3:00 am
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Top Contributor
66 reviews 66 reviews
44 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had an opportunity to stay recently for view. I had a nice 12th floor corner room showing the beach as well as the city. Really nice renovated rooms. Construction noise was minimal as they were working in the lobby and also the main entrance installing pavers. Easy access to the beach. Spacious pool and hot tub.

Room Tip: Pick an upper level room overlooking the beach.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I would like to thank Ms. Yanira Quinones for all the help and support provide to me doing my stay at the Courtyard by Marriott in San Juan Puerto Rico. I couldn't have gotten my Expense report completed with Ms. Quinines help. Doing my next trip to San Juan Puerto Rico I will surely be asking Ms. Yanira Quinones for help planning my travel back to Puerto Rico very soon.

Room Tip: The higher the floors in this hotel the better the view of the Beach Area.
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
126 reviews 126 reviews
28 hotel reviews
Reviews in 52 cities Reviews in 52 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

Jose Padin and Orlando Hernandez are simply the best. If you need assistance in any way, shape or form, these men will do their level best to accommodate you. And their staff just keeps getting better and better. Even the housekeeping staff seem more amiable and engaging ( it's the holidays ? lol). Had a great stay even with the construction going on . They tried hard to mask the the unsightly mess with nice Christmas decorations and pulled it off although I missed my ice cream bar. My room was immaculate, clean and crisp. All the modern amenities. Great location, having quick and easy access to the airport ( I personally don't mind hearing the planes take off ), no other resorts or buildings to the right of the property which makes it seem more airy and spacious, clean beach and beach attendants who bring you your reclining chairs, tables and umbrellas as well as food service right on the beach. Great pool personnel, crystal clear and clean water there and as always my friendly iguanas always looking for a lettuce hand out. Opt for the breakfast plan and enjoy a great variety of breakfast food or buffet (Sat and Sun buffet only) and some strongest coffee you have ever tasted. My place in P.R. Go, experience, enjoy!

Room Tip: If you can book an oceanfront room, do it. You won't be disappointed.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Isla Verde
#3 Casino Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#4 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Courtyard Carolina
Marriott Carolina
Carolina Courtyard
Carolina Marriott
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico

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