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“Nice White Sandy Beach” 5 of 5 stars
Review of San Juan Water & Beach Club Hotel

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San Juan Water & Beach Club Hotel
4.0 of 5 Hotel   |   2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico   |  
Hotel amenities
Ranked #2 of 14 Hotels in Isla Verde
Certificate of Excellence
Staten Island, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice White Sandy Beach”
5 of 5 stars Reviewed September 17, 2013

Stayed at the WBC for 3 nights. Had a fantastic stay. The staff was very pleasant and helpful. The beach was great with your stay you get complimentary beach chairs and umbrella, there was even bar service on the beach! The hotel is electic. The pool small on the roof top but the beach makes up for it.

Room Tip: The best rooms are on the 3rd, 5th and 7th floor. Ask for the rooms with the small balcony its ocean...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 24, 2013
Thank you for this review; we're so happy you enjoyed a piece of our PARADISE...
Warmest regards,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,019 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Pflugerville, Texas, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 16, 2013

Had a great time, seconds from the beach,les than five minute walk from 24 hour Walgreen's, bars and rental car place named Charlie's. do not use taxis way over priced everywhere. The rental car was $17 a day and if you rent whole time you can request a free ride back to airport. Traffic is bad but relax and just go with it or avoid high traffic times. The hotel room we had was 1009 with double beds a desk and ocean view, you can hear the dj at night which plays Thursday to sat. But we are we're do tried that we would pass out. The rooms have a wish board which are filled by 8 pm each day. We had fun with it and wished for animals made from towels and chips with the special Puerto Rico mayo sauce. Just have fun it was great to see the wish filled. Even if it was cheesy. Great place would stay hear again. You can walk to other hotels and use the Casino or eat. Old San Juan is a 10 min drive, Bacardi factory 20 min. Rain forest 40 mins to hour. Eat at Casa Dante it is a 15 min walk, use the beach on the way back for some romance. Hotel provides free towels, loungers, and umbrellas on beach.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 24, 2013
So happy to hear you had fun with our Wish Boards, they were created just for you. Thank you so much for this review and we hope to welcome you back soon.
Warmest regards,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2013

First of all, I love this place so much that I am still here and couldn't wait to write a review.

I came to Puerto Rico for my birthday and wanted something chic and hip. Well, San Juan W&B Club has just that. The rooms are super trendy with these awesome blue lighting behind curtains, the hallways are crazy awesome and the rooftop pool and lounge is simply breathtaking.

I have to praise the staff and especially Juan at the front desk. He is always able and ready to assist you with anything you need and with an upbeat attitude and smile. Essentially, he makes you feel like you are one of his best friends. Everyone has been nothing short of professional, kind, and attentive.

I came with 8 friends and we all stayed at different hotels and needless to say, I did the best. You won't regret staying here.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 16, 2013
WOW! Just to know that you took time during your vacation to write this review says it all. Thank you! Our staff is very good at transmitting a sense of familiarity and making our guests feel welcomed and at home. I'm happy to hear that you got the best of that experience. I will certainly pass along your great comments to our team and especially Juan. Thank you and we hope to welcome you back!
Truly,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 15, 2013

first and foremost: the people. the people here are genuine, gracious, and tops in service. that alone would make me want to return. the hotel, in addition, is a nice place to stay... a really great alternative to larger, more impersonal "resort" hotels. it's sleek, clean, modern, and thoughtful in detail & design.

Room Tip: partial ocean view rooms are worth the upgrade if it's in your budget.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 16, 2013
Wow! We are truly humbled by your words. Thank you so much. Please let me know when you are returning so I may welcome you back personally.
Truly,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 15, 2013

I have to say from the moment we arrived until we left everyone we encountered at the hotel was great. They were all nice, friendly, and helpful. Xavier in valet parking is the best - he gave us directions and a map to the places we wanted to go. The only thing I hated was not having central AC - I like being able to change the temperature to my liking. Instead there is a AC on the wall which usually makes it either very cold or very hot. We left our sliding door open so the sound of the crashing waves made it very easy to relax and sleep at night. There is a wishes board by the door where you write your wish and they grant them. I'm not sure if anything complicated would be granted as our wishes were all pretty basic. I didn't really care for the decor in the room or the layout but it was acceptable. I'm used to high end hotels and this didn't feel like one. The hotel seems like a an old building that was given a facelift but they didn't pay attention to the details in the process. The location was great - just a few steps away from the beach and walking distance to restaurants. The staff will set up chairs and umbrellas for you on the beach. All in all it was a great stay and that was all due to the incredible staff they have!

Room Tip: We asked for a better view when checking in (as we were supposed to have city view) and they upgrade...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 16, 2013
Thank you for taking your time in writing this review. It is always a great feeling to hear positive feedback. We are happy to hear that you enjoyed your stay. Please try and return real soon and let me know when you do; I want to try and get the fifth star on your next review!
Warm regards,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scandinavia
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 13, 2013

I stayed at your hotel in July 2013, as I attended the international salsa congress in Puerto Rico this year!
This hotel is amazing! So clean, fresh, crisp.. and very modern, and the location.. incredible! two steps.. and your on the beach. Free beach towels and beds.. add extra bonus to the stay!
The staff were so friendly and service minded, I was very positively surpised.

I had a wonderful view from my room over the beach.. Would love to come back!

Thanks!
Irene

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 16, 2013
Thank you for mentioning so many great points on our hotel starting with the staff, location and the great service you experienced. Please know that the SJWB Club Hotel is here and we will love to welcome you back soon.
My best,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

We booked this hotel for the night before our cruise. When we arrived we were treated like VIPs.The staff went out of their way to attend to our every need. The room was clean and nicely decorated. We were upgraded to an ocean front room and the view was gorgeous. The balcony was very small but it was not a problem. The hotel has a modern feel with its blue accent lighting and furnishings. There was even a waterfall in the elevator!

The beach is just across a dead end street and is only a very short walk from the lobby. Complimentary beach chairs and umbrella are provided for the guests. There is also a wait staff that will be happy to get drinks for you. The beach itself is very clean with white sand and the most beautiful blue carribean water.

The pool is located on the top of the hotel and while it is small it was never crowded. There is a large sitting area to the side of the pool that offers a panoramic view of the beach.
There is a night club on the roof as well called Club Mist. We did not have time to get up there but it seemed like it would be a great place to enjoy the nightlife.

Overall we were very happy with our stay and we cant wait to go back and stay longer! Thanks WBC you made our short stay in San Juan wonderful!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, September 12, 2013
Thank you very much for your feedback. We’re happy to hear you enjoyed our great service and friendly staff. Please let me know when you are returning so we can make sure you receive the VIP welcome back!
My best,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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