I arrived with a friend, our rooms were upgraded. Kyeira and Marlene( Hope I spelled their names right) took care of my excursion reservations and gave me directions to all the attractions I wanted to see. Danny was so funny, he helped me at the front desk and made me laugh. My room was clean, pretty, had a great view and I did not want for anything. I found this hotel on a whim however every staff member made me feel like I was at home away from home. From the minute I arrived to the minute I left. I wish I could name everyone who I came in contact with to make my stay that much more enjoyable. Joseph made delicious drinks, Victor, Abraham smiles at the front desk, and another lady whose name I cannot remember. oops.