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“Great place to chill” 5 of 5 stars
Review of San Juan Water & Beach Club Hotel

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San Juan Water & Beach Club Hotel
4.0 of 5 Hotel   |   2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 14 hotels in Isla Verde
Manasquan, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great place to chill”
5 of 5 stars Reviewed May 11, 2013

The hotel was quite relaxing,staff was very helpfull,rooms were very clean and comfortable . Hotel is situated perfectly,beach by front door, restaurants and pubs are around the corner.great getaway for a weekend.

Room Tip: Front rooms looking at the beach
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 16, 2013
Thank you for the excellent review, you covered it all, we would love to welcome you back so you may chill again and again,
Yours in hospitality,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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754 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Princeton, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2013

My husband and I just spent four nights at SJWBC and found this to be the perfect hotel for our long overdue vacation. The location was perfect, the room modern and clean, the beach right outside the front door, a great restaurant and rooftop lounge provided many of our meals, and the staff always ready to assist. I can't say enough about the customer service that this hotel provided, which was exemplified by the assistant front desk manager Juan Castro. I spoke with him on the phone while trip planning and was happy to find him at the front desk upon arrival. The room was just as he described and promised. We avoided the larger casino hotels, which were just a short walk away. We couldn't have been happier and will definitely return. Next time we hope to stay even longer.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 16, 2013
Thank you very much for taking the time to write such an amazing review! Juan Castro is the definition of genuine hospitality. We are proud and honored to have him as part of our family and that he provided the best experience before and during your stay. We truly hope to welcome you back real soon.
Yours in hospitality,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

My partner and I booked this room based upon the reviews we read here, other sites and the video on SJWBC website. Based upon the photos, everything looks picture perfect online and in person. We would definitely stay there again and recommend it to others. Pros - The food in Zest was sublime. It's moderately priced, but worth every penny. - The interior design of all the spaces are very swank, cool and hip. We loved every bit of it. The space look exactly like the photos. The black lighting, elevator waterfall and bar waterfall in Zest Restaurant is very cool. - Chairs and umbrellas are conveniently available and set up by the water boys. - All the cocktails are cool either on the terrace or by the ocean. - Lounge music is everywhere. It puts you in the mood. - The terrace offers variety music nightly. You can stay at the hotel and have a great time. The crowd is minimal so you don't feel any phobia. - The staff is very friendly. Everyone speaks English and they really have a knack for customer service. They were very accommodating. - The view from the room and the terrace is spectacular. - 2 Complimentary bottled water is offered in the room, which is a nice gesture. - Taxi cabs are readily available at the entrance and there are plenty of great restaurants in walking distance to dine. Cons - Drinks are great by the ocean, but by the time we received our "sand dune" (guacamole dip) it was too warm, the portion was very small and the price wasn't worth it. - There is no carpet in the room, so fine sand is trekked in the rooms. It's no biggie; just be sure to brush your feet off before you get in the bed if you walk around barefoot. - The elevators are slow during peck hours because there's only two and one is used as a service elevator. - The acoustics aren't the greatest. Sound travels in the hallways and if you're in a room that connects to another, noise also travel between the doors. - If you have poor vision, this is not the hotel for you, because the lighting in the rooms are ambient. It didn't bother us a bit, but be aware.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 16, 2013
Thank you for your recent visit and for sharing your experience with us. Your review exemplifies the WBC experience "Picture Perfect Paradise" a combination of great service in a serene atmosphere providing an escape. We hope to see you again soon.
Yours in hospitality,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2013

This was a really neat "club" hotel. Def a hotel for couples or singles, not a place for the kids. We only stayed one night on our way to another destination but it was a really cool theme and atmosphere. The staff was very nice and after a long flight we dropped our bags and headed up to the roof for some food and fresh air. We had tapas on the roof, very very yummy and some great drinks!! After 9 the drinks for myself (a female) were free! And it was a good drink too, not some watered down bottled mix. I wish we could have stayed longer and checked out the beach in front but we headed out the next day. I would absolutely go again! Only thing I would change would be to have the ability to not have the blue lights in the room in the evening.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 9, 2013
It was a pleasure to have you here and we hope you can make it back to The WBC very soon for another stay; only this time longer so you may enjoy the full WBC experience. Make you wishes come true and come back soon!
Yours in hospitality,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

Beach is right there. Close to San Juan. Very nice staff. Room was clean with an ocean view. Had a comfortable king size bed. Pool on top of the hotel is small so we went in the ocean. Took the local bus to San Juan sights for .75 each. Town shuttle is free around the fort and docks. Also went to Bacardi Rum tour from a ferry at the docks. We enjoyed our room and vacation (3 nights stay).

Room Tip: Lower floors have less noise from the top floor bar and pool.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 9, 2013
Thank you so much for your kind words, very much appreciated. I am so glad you enjoyed your stay with us and our great location. I look forward to welcoming you back!
Yours in hospitality,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 8, 2013 via mobile

My third time staying at San Juan Water and Beach Club Hotel. Still an awesome place to stay!! Came here during my small break from deployment, and after my tour in Iraq! They treated us great. Very friendly customer service. We can walk out and be right at the beach. So relaxing!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, May 9, 2013
As they say “third time around it’s a charm” the WBC is committed to offering the best stay ever year after year. Hope to welcome you back on your 4th trip.
My best,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed May 7, 2013

I couldn't have asked for a better hotel for my first trip to Puerto Rico! The hotel was literally 10 feet from the beach. The cabana boys were great...they set up chairs & umbrellas on the beach for us every morning (make sure you tip them...they do a great job). Housekeeping did a great job...they cleaned the room twice a day & left chocolates behind! The entire staff was extremely attentive & super nice! I will definitely stay at this hotel again. It was about an 8 minute ride from the airport & 15 minute ride to Old San Juan.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#1 Best Value Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Official Description (provided by the hotel):
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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