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“Serendipity Traveler Choice for San Juan Airport Stopover” 4 of 5 stars
Review of San Juan Water & Beach Club Hotel

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San Juan Water & Beach Club Hotel
4.0 of 5 Hotel   |   2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico   |  
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Hotel website
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Hotel amenities
Special Offer
Sweet Dream and Breakfast
Ranked #1 of 14 Hotels in Isla Verde
New England
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Serendipity Traveler Choice for San Juan Airport Stopover”
4 of 5 stars Reviewed January 27, 2013

A short ride from the airport this hotel is clean, comfortable and across the street from the beach with chairs and umbrellas provided.
Staff was friendly and helpful. The rooftop pool area while small is lovely.

Room Tip: Request an oceanfront room.
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, January 29, 2013
Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, rooftop Mist and fabulous beach. Please let me know when you are returning so we can make sure you receive the VIP welcome back!
My best,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Massachusetts, USA
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 27, 2013

We had a nice stay at the Water & Beach Club. Though it took a few moments to get used to all of the blue lights everywhere, we ended up enjoying it. The elevators with flowing water were a nice departure from the usual silence of elevators.

The beach was beautiful and the attendants were friendly. Be sure to get to the beach early so that you get a good spot and are guaranteed chairs and an umbrella.

The bar and restaurant in the hotel were nice, but overpriced. We found that we could get the same quality food by just walking down to the Burger King on Rt. 37. Now, we hate to go to fast food places when we travel and usually avoid them, but it just wasn't worth it to eat breakfast in the hotel. For lunch, or for a snack, there is a small restaurant down a little way on Tartak where you can get empanadillas and other typical fried Puerto Rican food.

Transportation can be expensive. It costs $20 each way for a taxi to or from Viejo San Juan. One of the benefits of this hotel, however, is that if you want to rent a car, Charlie's is directly across the street. We rented a Kia forte for two days and drove to Ponce (60-90 minutes away) for the last night of Carnaval 2012 and then next day we drove to El Yunque, Playa Luquillo, and Fajardo. The highway system is easy to maneuver. If you have a US GPS, you likely have the maps for PR, so bring yours along.

We would go to PR again, but might stay closer to Viejo San Juan, as there is more to do there. We would also like to explore more of the western part of the island.

Room Tip: Choose a room that is a few floors below the top floor if you would like a quieter night.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 4, 2013
Thank you for the feedback! We are very happy to hear that you thoroughly enjoyed your stay with us. We look forward to having you back, hopefully next time you can truly experience how much the WBC and Puerto Rico Beaches have to offer!

All The Best,
Virna
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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013

My boyfriend and I stayed and the Water and Beach Club Hotel last June and loved everything about it. The staff was excellent (especially the bar staff!), the hotel was beautiful and best yet, it was very couple-oriented/child unfriendly, which made it nice and romantic for the two of us.

The rooftop bar was our favorite spot for a cocktail (plus they offer a great Happy Hour Special) and their calamari was to die for!

The only critique that I have is that the guest room could have been a tiny bit cleanier, but it was not grossly unclean.

I highly recommend this hotel to young couples looking for a romantic getaway!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 4, 2013
It was a pleasure to have you here and I hope you can make it back to the WBC very soon for another stay. I love it that you enjoyed our property, friendly staff and service.
My best,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2013

Very nice hotel - clean and comfortable. We were upgraded to an ocean front room on arrival. The rooftop bar is amazing although it can get loud on the weekends. There are free chairs and umbrellas on the beach and they bring you water and frozen treats. My only complaint was the service in the restaurant at breakfast - it was slow and hard to get the attention of the staff. Overall I would highly recommend this hotel which is updated, clean and in a great location.

Room Tip: The ocean front rooms are very nice.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

Every inch of this hotel held up to the photos & views that you see online. I have not one compliment here. Besides their selection of food, it would be nice if they could add maybe about 5-10 more items on their lunch menu. Overall, a very outstanding hotel & that's including the polite & helpful staff. One thing you will have to get use to is the blue lights everywhere and the ocean soundtrack playing in the hallway.

Room Tip: Try to request an ocean view room. If the price is too challenging then request a partial ocean view...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel and club was very different than any hotel I've ever stayed in. There were black lights in all the rooms, giving it a blue tint. There was a pool on the upper deck, over looking the beach. There was a waterfall in the elevator (crazy as that sounds, it was real!).

The hotel provides beach towels, lawn chairs, and umbrellas for all day use on the beach (which is about 100 ft from the hotel). There is also a bar/resturant service from the hotel to the beach.

Great staff, very friendly and helpful. Would definitely recommend this for anyone who is looking for a stay that is out of the ordinary!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

Used to stay there,it is great location with ocean front that had deteriorated over the years, glad to say that it is back and gave me a great surprise, restaurant is great, the pool area in the roof is very nice and the people are great. Glad to be able to give a great review!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Luxury Hotel in Isla Verde
#4 Family Hotel in Isla Verde
#6 Business Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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