I stayed here at my friend's suggestion. I expected quite a bit from Hilton. However, what I in turn received was disappointment.
The decor was really out of date. Evidence of wears and tears were everywhere. The room was large but that's all I could say. The bathroom on the other hand was relatively small. There was only a shower and no bathtub. There was also no coffee maker in the room. It could be quite noice as I could over hear my neighbors if they were loud.
The pool area was quite big bit the lounge chairs were old and uncomfortable. One thing that I liked about the pool was that I could walk to the beach which was pretty nice and clean.
The fitness center was under construction and the temporary gym was very poorly equipped. I did not use it at all. The spa was small and also felt old . I tried the massage and it was okay, nothing really to bring home. Actually, I asked for a 80 minute session but only given a 50 minute one.
I did not eat at any restaurants at the hotel. I could not comment.
- Official Description (provided by the hotel):
- Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Resort & Casino, A Hilton Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting- ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the Edourad de Paris Day Spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award wining restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more less
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- Also Known As:
- El San Juan Hotel Isla Verde
- El San Juan Resort And Casino
- El San Juan Hotel Casino
- The Waldorf Astoria Collection Carolina
- El San Juan Hotel Puerto Rico
- El San Juan Resort & Casino Puerto Rico/Isla Verde