Just returned from this hotel, at first it looks a bit dated and appears to need some TLC. however the ambience of the hotel makes this place come alive. the moment you hit the main lobby you will start noticing that this place really lives up to a 5 star hotel, people are well dress, enjoying dancing, live entertainment , dining and smiles everywhere. All restaurants were great, pricy but worth it, I recommend the Italian restaurant by the elevator.
Service by the pool is great, beach is ok, kids activity is also great.
Room and beds were great and comfortable, my room was on the third floor, no view, big deck no patio seats or furniture, I don't mind since we only use the room to sleep. The bathroom however is very small and no counter space, there is no room to place the wife's makeup or toiletries basically you only have the top of the toilet table to place those items. Took some points off for that.
Location is great walking distance to other restaurants and business in isla verde, also very close to the airport.
Good stay I would recommend !!!!
- Official Description (provided by the hotel):
- Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Resort & Casino, A Hilton Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting- ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the Edourad de Paris Day Spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award wining restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more less
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- Also Known As:
- El San Juan Resort And Casino
- El San Juan Hotel Isla Verde
- El San Juan Hotel Casino
- The Waldorf Astoria Collection Carolina
- El San Juan Hotel Puerto Rico
- El San Juan Resort & Casino, A Hilton Hotel Puerto Rico/Isla Verde