I had always wanted to stay at the ESJ. I finally did for 5 nights in August, 2012. The hotel lobby is hopping at night. The staff was both pleasant and accommodating The pool and beach areas were immaculate. Unlike some other resorts the staff did not actively solicit tips.
Our hotel rooms were dated (garden lanais). That said, the rooms were very large and had spacious balconies as well. Given the hotel's stature as one of the finest in Puerto Rico, it would behoove the management to overhaul the older rooms completely as opposed to cosmetic changes such as re-lining the bathtubs.
Only real complaint was the $15.00/day per device WIFI fee. Other Hilton properties on the island do not charge a WIFI fee at all making the exorbitant fee even more ridiculous.
- Official Description (provided by the hotel):
- Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Resort & Casino, A Hilton Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting- ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the Edourad de Paris Day Spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award wining restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more less
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- Also Known As:
- El San Juan Resort And Casino
- El San Juan Hotel Isla Verde
- El San Juan Hotel Casino
- The Waldorf Astoria Collection Carolina
- El San Juan Hotel Puerto Rico
- El San Juan Resort & Casino, A Hilton Hotel Puerto Rico/Isla Verde