We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“SoSo” 3 of 5 stars
Review of Howard Johnson Hotel Carolina/San Juan

Save Saved
You added Howard Johnson Hotel Carolina/San Juan to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Howard Johnson Hotel Carolina/San Juan
2.5 of 5 Hotel   |   4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Stay 3+ Nights, Save 20%
Ranked #10 of 14 hotels in Isla Verde
Write a Review

571 people have reviewed this hotel

Traveler rating
    144
    168
    135
    72
    52
See reviews for
172
141
40
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Petersburg
1 review
3 of 5 stars Reviewed March 26, 2013

one room had broken sink top and was about to fall off the wall the next trip the following week the first room they put me in had leaks in the cieling dripping in the bathroom and stained out into the main room and smelled damp,got moved from this room.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen M, Hotel Manager at Howard Johnson Hotel Carolina/San Juan, responded to this review, April 9, 2013
Dear Ken R,

Thank you for taking the time to share your experience about our hotel. We are sincerely apologetic for the areas where we fell short. Once we are made aware of any dissatisfaction we make every effort to resolve the problem immediately and/or make amends in some way.

We will continue to improve and make every effort to ensure that our guests are completely satisfied with their stay with us. We hope that in future you will decide to stay with us once again in an effort to provide you with a perfect stay. We love having you here.

Best regards,
Carmen Maldonado-Hotel Manager
cmaldonado@empresassantana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 24, 2013

We had an overall good experience here. We only stayed here to cut down on hotel costs when we arrived/departed. The rooms are not great, but we felt safe and they were reasonably clean.

Pros:
- inexpensive
- free breakfast
- across the street from Carolina beach
- pool
- friendly staff
- good value
- they let us leave our bags there all day

Cons
- We got stuck in the elevator for about ten minutes. Seems like it happens a lot. The staff didn't seem phased that we were in there for so long.
- this amount of money would get you a much better hotel in another city, but it is cheaper than nearby $$$ hotels

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Howard Johnson Hotel Carolina/San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Howard Johnson Hotel Carolina/San Juan

Address: 4820 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Isla Verde
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Hotel Carolina/San Juan 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Wyndham, Expedia, Tingo, Travelocity, Hotels.com, Priceline, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Howard Johnson Hotel Carolina/San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Carolina
Carolina Howard Johnson
Howard Johnson San Juan
Howard Johnson Puerto Rico
Howard Johnson Hotel Carolina/San Juan Puerto Rico/Isla Verde

Owners: What's your side of the story?

If you own or manage Howard Johnson Hotel Carolina/San Juan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.