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“Review bill carefully for overcharges” 4 of 5 stars
Review of Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
3.0 of 5 Hotel   |   6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico   |  
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Ranked #2 of 14 hotels in Isla Verde
Miami, FL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Review bill carefully for overcharges”
4 of 5 stars Reviewed June 21, 2013

Facility is clean and breakfast was the usual eggs , cereal coffee. Staff was friendly. I used combination of points and dollars for stay. There were excessive charges for parking and 3 months after my stay they are still charging my credit card. I hope to have this mess cleared up soon. I doubt if I will over stay there again.

Room Tip: stay away from elevator and ice machine
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami
Top Contributor
61 reviews 61 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 17, 2013

I stayed only 1 night at this property for an early flight out of SJU airport. The location for the airport is great ; its not even a 5-minute taxi ride from the terminal exit. The rooms are modern and clean. Facing the hotel there is a very good Puerto Rican restaurant that the front desk staff kindly recommended to me. Also, since I had to leave before the time of the free breakfast, I has given a small "care package" that contained a bottle of water, an apple and a muffin. A very nice touch. Would stay here again if I needed to stay near SJU airport.

A word of the wise: With the USDA inspection at the airport, get there at least 2h before your flight on busy travel days.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, NY
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013

We stayed at the Hampton in Isla Verde for 4 nights this June. The room was clean and afforded plenty of room for the two of us. A good sized chair and ottoman, and a desk and comfortable chair provided ample places to sit and view TV or use the WiFi provided to each room. The bathroom could have used some updating, but was clean and well equipped with supplies. The hotel was close to American eateries such as Wendy's, Denny's, Burger King, Ponderosa and Pizza Hut, as well as the Outback Steakhouse located in the close by Embassy Suites Hotel. Also a nearby Walgreens for any needed items. The staff was extremely helpful in assisting us locate tourist attractions and arranging tours for places of interest. We were across the street from the beach, but, in reality, we were about a block's length away as you had to walk between hotels located across the street to get to the beaches. Not a problem. We managed without a car. We were about 5 minutes from the airport - very convenient. It seems there should have been a "set" cab fare of ten dollars, but extra is charged for luggage. We only had two carry on bags, but were charged 14 dollars upon arrival, and 17 dollars for our return visit. I suppose we could have argued with the cab driver for our return to the airport, but we were pleased at how quickly we were driven to the airport, so we just let it go. No fault of the Hampton Inn, of course. We did visit nearby Condado, closer to Old San Juan, and it looked like there were more places to walk around there than in Isla Verde. We enjoy doing a lot of walking, and found Isla Verde somewhat limited unless you did most of your walking on the beach. No boardwalks right nearby. Just sand beaches. Elevators were always available - hardly ever waited. That was a nice surprise.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 9, 2013

We booked our cruise out of San Juan and flew in a day early to take in some of the sights in San Juan. We stayed at the Hampton Inn and could not have been happier with the hotel! Very nice pool and very close to restaurants and shopping. The rooms were very clean and comfortable and the free breakfast was very good. Would definitely stay there again!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

very nice hotel, close to the beach in a very nice zone of San Juan, the crew is so friendly and helpful, the rooms are super clean and comfortable, the pool are very nice,, the free drinks, free snacks and free massages in the afternoon are just GREAT!!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

My grandson was graduating and his school was going to stay there, so I decided to stay there the night before flying back to Chicago. I love this stay. Very easy to get around. Reataurants nearby and the Casino. I did enjoyed the stay. So did my granson. My son and his wife were delited.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 4, 2013

Even by Hampton Inn standards, this is an outstanding hotel. It is very modern inside and out - beautiful, manicured grounds and pool area. Inside, the room was like brand new - very comfortable, with nice amenities. The staff was very helpful and friendly, and the breakfast area is very attractive and upscale. The food was hot and delicious. This facility gets an A in every regard.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Official Description (provided by the hotel):
At Hampton Inn & Suites by Hilton San Juan you can relax and enjoy our beautiful recently renovated pool and Jacuzzi® area. Indulge yourself at our Guacamayo Pool Bar & Grill! ... more   less 
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Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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