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Hampton Inn & Suites San Juan: Traveler Reviews

3.0 of 5
6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
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Hampton Inn & Suites San Juan
Ranked #2 of 14 hotels in Isla Verde
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463 reviews from our community

Traveler rating
    203
    196
    41
    16
    7
See reviews for
Families
121
 
Couples
127
 
Solo
21
 
Business
58
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Market Deeping, United Kingdom
Top Contributor
80 reviews 80 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
179 helpful votes 179 helpful votes
“Good For Short Stay Pre Cruise”
4 of 5 stars Reviewed January 7, 2013

OK, it's a standard Hampton Inn. Exactly the same as you find all over the place. Which means the breakfast is pretty good and you get free wi-fi, rooms are clean and adequate and the cost is very reasonable. We stayed for two nights, one before and one after out cruise. Ideal as it's five minutes from the airport and about fifteen to twenty minutes to the cruise (PanAm Pier.) No trouble with aircraft noise as the runway nearest the hotel in undergoing maintenance which looks pretty long term. All the staff were excellent and polite even though the hotel was heaving with families and cruisers. Used the local bus into Old San Juan from the hotel which was great and on a Sunday ran about every thirty minutes and cost 75 cents each way, bargain. Another great little extra here is the pool side bar/BBQ where we ate a fantastic lunch with cocktails. Pool was quite busy. Only down side are the hotel guests who insist on taking radios poolside and having them so loud everyone can hear. Poor people must have never heard of Ipods and ear phones in Puerto Rico. All in all an enjoyable stay and would use again.

Room Tip: Ask for a room away from the elevators and ice making machine
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DaveRuss about Hampton Inn & Suites San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick, Canada
1 review
“Pre Cruise stay”
5 of 5 stars Reviewed January 4, 2013

Excellent place to stay before going on a cruise. The staff were friendly very accommodating for later check out,as we arrived around 5am. The hotel has a beautiful pool and bar to lounge by while waiting to set sail. The location is not ideal, but for the cleanliness, price and staff I would stay again

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask waitingtosail about Hampton Inn & Suites San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pulaski, Tennessee
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Good hotel for short stay before cruising.”
5 of 5 stars Reviewed January 4, 2013

Clean, well managed and safe area for a one night stay for our famiy. We had three rooms and were very pleased with our accomodations. There is a charge for parking of $10.00 but resturants and shops are within walking distance.

Room Tip: King size beds are a good choice
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kathy55287 about Hampton Inn & Suites San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Puerto Rico Pre Cruise stay.”
5 of 5 stars Reviewed December 31, 2012

2 night stay at this hotel was a great experience. Staff friendly, room was clean and comfortable. Very nice pool area and Tiki Bar. Was very close to beach. The breakfast had ample choices for any appetite. Would stay at this hotel again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cherri S about Hampton Inn & Suites San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Good place to stay...”
4 of 5 stars Reviewed December 30, 2012

It's a good hotel with a very friendly staff. Lots of restaurants nearby within walking distance. Nice perks - manager reception with complimentary cocktails, 10 minute massages, chocolate chip cookies every evening. Can check out board games if you plan to stay in one evening. Also, a really good breakfast every morning.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Nita P about Hampton Inn & Suites San Juan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hampton Inn & Suites San Juan

Also Known As:
Hampton Inn & Suites San Juan Hotel
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico
Hampton Inn San Juan
Carolina Hampton Inn
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Isla Verde
#1 Family Hotels in Isla Verde
#1 Business Hotels in Isla Verde
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
At Hampton Inn & Suites by Hilton San Juan you can relax and enjoy our beautiful recently renovated pool and Jacuzzi® area. Indulge yourself at our Guacamayo Pool Bar & Grill! ... more   less 
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Hampton Inn & Suites San Juan
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