There were no surprises with our stay. This reflects well on the management at the hotel and is not always been the case with other hotels in the same area. The room was comfortable and clean. Our room also had a workable safe and the door had dead bolt. The room had a real 4 cup coffee maker and was stocked with real Puerto Rican coffee. Our room had a clean workable refrigerator and no micro wave. The beds were comfortable and the TV worked well. The TV channels were provided by a local cable company but for non Spanish speakers had enough English speaking channels. There was free Wi-Fi in the lobby and room. Stayed there a few times because it's close to the San Juan airport and a good PR restaurant (Metropol).