CHECK IN: we were taken care of very promply and were asked if we would like a beverage several times during the 10 min time we spent figuring out our rooms as we upgraded one room to a beach view. the hotel was accomodating in moving our second room on the same floor as the first.
ROOMS: a bit small but very comfortable. the beds are extremely comfortable and the alarm clock is equipped with an ipod dock to play and charge your ipod. the balcony outside of the beach-view room was comically small.
POOL: we did not spend much time in the pool but it was nice. you can reserve private cabanas but i'm not sure how much that costs. the layout of the paths around the pool and to get to the beach is a bit cramped/complicated but the palm trees are absolutely lovely. the towel attendents are helpful and there are always cool pitchers of lemon/orange water that you can refresh yourself with. occasionally there were cool aloe towels.
BEACH: the attendents were happy to take as many chairs and umbrellas as we needed and set them up on the beach where we wanted them. they also put the towels on the chairs including a rolled towel for a head rest. if you go later in the day you won't have a problem getting chairs but they might run out of umbrellas.
FOOD: the food/drinks at the resort are very expensive, but you know that going into it. The breakfast buffet is $25 and includes unlimited champagne. outside of that we ended up paying $35 for two drinks including tip so big drinkers, beware! we opted to dine outside of the hotel several nights. the name is escaping me but if you go out of the hotel and walk about 3 blocks to the right, past the CVS there is a good cheap restaurant that does mexican with a puerto rican twist. we also took a cab into town one night and discovered many "open air" cafes and restaurants.
SERVICE: Very friendly and helpful staff. No problems.
ACTIVITIES: There are surf lessons on the beach which can be accomodated to any group. I took a private hour long one while i was there and it was a blast. we also took a snorkeling trip that included a nice boat ride with rum punch. the hotel also includes a nice casino.
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- Also Known As:
- Ritz-Carlton San Juan Hotel, Spa And Casino
- Ritz-Carlton San Juan Hotel Isla Verde
- Ritz Carlton Carolina
- Carolina Ritz Carlton
- Ritz Carlton Puerto Rico
- Ritz Carolina
- The Ritz-Carlton, San Juan Puerto Rico/Isla Verde