My new bride and I stayed at the Ritz-Carlton in San Juan Puerto Rico for 7 nights. It was a wonderfully relaxing stay that we will never forget! Our services started off with Antonio at the front desk who checked us in. He was exceptionally professional and friendly. The entire staff was helpful and accomodating. Carlitos at the Ocean View bar was friendly and cery helpful as well! The pool area was a bit cluttered but we were able to find seating with a little help from the pool staff. The beach area felt a bit cramped but. It was obviously more private than the beach west of the Hotel La Playa. The facilities were clean and very classy. I would absolutely recommend the Ritz-Carlton to a friend.