We were supposed to be staying at their 'sister hotel', La Cuidad, set in the stunning and tranquil old quarter of Ronda. However, on the Booking.com website, we were instructed to go to the Hermanos Macias hotel on Calle Pedro Romero 3.
We got there and the receptionist didn't seem to have any record of our reservation but had a word with her co-worker, gave us a room key and said it was fine to go on up to the room. Something didn't feel right but we went up to find the room anyway. What an absolute dump considering we'd paid 75 euros for it for ONE NIGHT - and there was no pool to be seen.
We went back downstairs and asked why there was no flat-screen TV or pool as promised on the website. The hotel owner waffled on (in Spanish) about the pool being at their 'other hotel' and said we could walk to it if we fancied a swim.
We soon realised that we were supposed to have been staying at the 'other hotel' (La Cuidad) and they were basically trying to pull a fast one by getting us to take this cheaper and quite frankly, dirty, dark and dingy hotel room so that they could make the other one available online and get another £75 out of someone else. We told them we had booked to stay at La Cuidad and promptly left to go and find it. They said that was fine but told us if we want to have breakfast the next day (which was included in our room rate) we would have to go back to their restaurant in the morning. Once we located the hotel we were SUPPOSED to be staying we were over the moon! What a lovely setting and hotel! I said "this is more like it" and proceeded to enjoy what was a very pleasant weekend in Ronda.
The next morning we headed back to the Hermanos Macias hotel and restaurant for breakfast. As predicted, it was nothing special and after they'd tried to con us the previous day we weren't planning on sticking around for long. We ate and left without saying thank you.
I would definitely recommend La Cuidad to other travellers but ignore the address on the Booking.com website - head straight to the old town and ask one of the locals for directions. Don't make our mistake and head to Hotel & Restaurant Hermanos Macias on Calle Pedro Romero 3 - they'll try to trick you like they did us.
Stay at their sister hotel, La Cuidad, based in the old quarter of Ronda. Unlike Hermanos Macias, th...
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