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“One of the Best Places I've Been to” 5 of 5 stars
Review of Chilliout Cafe Cherai beach

Chilliout Cafe Cherai beach
Munambam Rd | Cherai Beach, Cherai Beach, Kochi (Cochin), Vypin Island 683515, India
+91 0484 248 88 11
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Price range: $1 - $16
Cuisines: European, French, Italian, Portuguese
More restaurant details
Restaurant details
Good for: Romance, Outdoor seating
Dining options: Breakfast/Brunch, Reservations, Late Night
Mumbai (Bombay), India
1 review
“One of the Best Places I've Been to”
5 of 5 stars Reviewed December 31, 2013

Stayed at cherai for a day and happened upon this bamboo shack. Walked in and were informed that the kitchen will open at 8. Once the orders were being given, we were informed about the unavailability of some of the dishes. Food was served after an hour of waiting. But all this was worth it after we tasted the food. It was lip-smacking. Everything from the veg dishes to the chicken to the steak was prepared impeccably. When people complain about too much time taken for the food, they need to realise that these guys have a made-to-order system. So they do everything from scratch. And since Chilliout is open only for a couple hours in the evenings, you have to get there early to make sure you get what you want. But, I think, that's a small price to pay for excellent food and amazing hospitality.
And one look at the menu and you will know that cooking and feeding people, for Eddy, is something that he loves to do and not just a profit-making scheme.

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozyrenko, Управляющий at Chilliout Cafe Cherai beach, responded to this review, January 3, 2014
Thank you very much for this review. This is something that encourage us to work more and to get better. We really appreciate that you see our focus on the quality and of the food we serve. For now we didn't manage to make both - the service and the food to the excellent point, but we are working on it.
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107 reviews from our community

Visitor rating
    66
    29
    8
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
1 review
“Amazing Ambiance & Desserts!!”
4 of 5 stars Reviewed December 31, 2013

It's just been a couple of days since i had visited this beautiful place with my friends for dinner. We had heard lots about this place from our other friends who live in Cochin and were eager to go and try out some delicacies. The moment we saw the place, we fell in love with it. It has an amazing ambiance as the cafe is beach facing and lit up with some beautiful lights. To add up, we had gone during the Christmas time and the place looked more pretty.

We were asked to go there early as the place gets full pretty fast and it takes time for your order to come. Never mind, we were there for a holiday and spending some time waiting for delicious food did not make us unhappy. It did take an hour for our food to come but it was totally worth it. We ordered a beef steak, chicken and beef burgers and a veg lasagne. The owner and his wife specially came to our table to apologize for all the time we had to wait and the gesture in itself was very sweet. Moreover, the desserts we ordered were damn tasty too

Lastly, after eating we chose to rest on the bean bags which they had placed on the beach right in front of the cafe and had a great time listening to the sound of the waves.

Me and my friends are surely gonna visit this place whenever we go to Cherai again.

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozyrenko, Управляющий at Chilliout Cafe Cherai beach, responded to this review, January 3, 2014
Thank you very much for your review! We will do everything to not to let you be disappointed during your next visit)
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Annecy, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Little Paradise”
5 of 5 stars Reviewed December 30, 2013

We stayed 3 days in a homestay close by this lovely place and we took all our meal there.
It was hard to leave Cherai beach because we knew that we wont find same kind of restaurant and food somewhere else ! Eddy, the french owner of the place, worked fifteen years in restaurants mainly in Paris, France and he's sharing his passion by giving to his guests fresh food, that's maybe why everything is not always available on the menu, it is sign of very good place because it is FRESH and UNIQUE !!!!
The atmosphere and the location is incredible, you feel at home, in paradise, surrounded by the best staff you can meet, smiling and full of energy !!!
Special Burger, Chicken BBQ, Bruschetta, Blue Cheese Sauce, and yummy yummy salads are a gift for your mind and your body !

Hope to go again soon, don't miss this place :)

Sophie & Francois

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozyrenko, Управляющий at Chilliout Cafe Cherai beach, responded to this review, January 3, 2014
Thank you very much Sophie and Francois! It is a great pleasure to read your review! Thanx again!
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Armidale, Australia
Top Contributor
76 reviews 76 reviews
18 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
98 helpful votes 98 helpful votes
“Not a place I'd return to”
3 of 5 stars Reviewed December 30, 2013

Atmosphere is good, chairs and tables are good, food was good, but service is atrocious and prices unnecessarily high. We finally got our meal an hour after walking in. I had to clean our own table in order to sit somewhere, as it was obvious no one else was going to do it. Then I was told by someone at the counter, where I had to go searching for a menu, that of the whole menu they were only serving crepes, which was fine, except they then proceeded to take orders for other meals from another couple who sat down after us (who by the way, received their meals before us). The cool French guy who swanned around finally came and took our order, then they forgot about it. As we decided we didn't want to spend the whole day waiting for our meal, we got up to leave, whereupon a waiter rushed up to us and apologised for an 'accident in the kitchen' that we had not been server, and our meal would be a few minutes.

But we had had enough, although I still did want to eat what we had ordered. We reluctantly decided to leave anyway, whereupon the arrogant French guy had the hide to tell me he would have to charge us for the meals if we left now, as if he could succeed in that!

We stayed because we were hungry, and they did rush the order out to us - probably the only time they had rushed in the past month. I will say, the crepes were good, even if not sufficient to match the price.

In the end, this place seems to serve the well-healed European guests staying in the expensive places behind the beach, for whom time and cost are not issue. But why anyone would want to stay in this area is a mystery to me.

  • Visited December 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozyrenko, Управляющий at Chilliout Cafe Cherai beach, responded to this review, January 3, 2014
Thank you very much to spend your time to write the review. We are really sorry to not to be on the level of your expectation. We can understand, that compare to the restaurants that serve indian food, our place can seems to be pricey, but we are working with mostly imported products, our cheese comes by the special order from Bangalor, and it is real italian Mozzarella de Buffalo, if you can find the place in Kerala which does the same, please, name it. The fact that we could only serve crepes, shoes that you came at the end of the lunch service, and it not an excuse for us, we should clean all the tables right after our guests leave, but lately we serve a hundred people in the restaurant, we hasn't been prepared for such a number of people and sometimes we are too slow with the service. We know it, and we are working on it. We also sincerely apologize about the couple that has been served before you, but this happened because they ordered desserts, there is nothing to cook, just to serve. We also apologize for the misunderstood between you and the owner of the place, we never charge for the food our guests didn't eat. But at the end, i want to say, that your words about "the only time they had rushed in the past month" are as far from being truth as it can be. We are working very hard, for three years, from 6 in the morning to 11 or 12 at night, every day, trying to make a very unusual and unique place, to serve a real european food in India, and every single meter of our place, every position in the menu, every single word we are saying to our guests, we put all our heart into. This restaurant is all we have, and all we've been working hardly on for the past five years to build it, to open it and to make it successful . We know we still have a lot of things to improve, but we but we refuse to accept such baseless and even insulting remarks.
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Winterthur, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nothing to eat... no pizza no crepes, nothing, maybe water to drink”
1 of 5 stars Reviewed December 29, 2013

Two hours ago we wanted to eat something. and already while we were ordering the guy told us, not available, not available and at the end we found two dishes (chicken and sausage). He came back after five minutes and told, that chicken is also not available ( neither a simple salted lassi). Now I thanks God, that we have eaten nothing, because I can imagine, how old the rest of the food (special the sausage) must be, that it IS available. Good luck

  • Visited December 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozyrenko, Управляющий at Chilliout Cafe Cherai beach, responded to this review, January 3, 2014
Thank you to spend your time by writing this review. We are really sorry we didn't get chance to serve you, may be than, your opinion would be completely different. We didn't have anything to serve because everything has been sold, which i believe proves, that the food is good:) We have a lot of people this year, lately, a bit more that we can serve with all our menu, but we always have something to propose. And you should have tried our sausages, you wouldn't be disappointed, they are really great. The fact that we do not have enough food for everyone, is the best advertising for us. We are trying to make as much as we can, but we are a small beach restaurant. We will be happy to see everyone in our place, and always will serve everything fresh and tasty. And if you didn't succeed to have your burger today, you can always come tomorrow, or even book in advance. May be we will have the chance to impress you in the future? We would really take it)
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