I can't say enough good things about this new hotel. The facilities are excellent and staff is extremely helpful. Prior to arriving, they assisted us with transportation from the hotel, planned our tours, and arranged for taxis. Once we arrived, they treated us like family. It is a beautiful hotel -- well designed, clean, tastefully decorated, relaxing and in a fabulous location (directly on the backwaters with a great few of the fishing nets; just a short walk from the spectacular beach). It would make for a perfect romantic getaway. The food is also great. If you are going to the Kochin area, this is without a doubt a great place to stay. I wish them the best of luck!