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“PARADISE!!” 5 of 5 stars
Review of Horned Dorset Primavera

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Horned Dorset Primavera
4.0 of 5 Hotel   |   Apartado 1132, Rincon 00677, Puerto Rico   |  
Hotel amenities
Ranked #3 of 7 Hotels in Rincon
Certificate of Excellence 2014
New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“PARADISE!!”
5 of 5 stars Reviewed December 29, 2013

We were married at this beautiful "resort" and have nothing but great memories of this beautiful place. The service, food, attention to detail is second to none. EVERYTHING is beautiful. Staying here really makes you feel as though you are on an island all of your own. We couldn't have been more pleased with the distinguished and OUTSTANDING level of service provided by Mr. Sack and his team. We will definitely be back! Thank you from the bottom of our hearts!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, January 11, 2014
Dear Guests,

Thank you for your comments, greatly appreciated and a good motivation for all ..

Best regards,

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 8, 2013

We have been going to the Horned Dorset once or twice a year for the past eight years. It is, perhaps, the most magical hotel in the caribbean. We have traveled extensively in the region from the late great K Club in Barbuda to the fabulous Mallihouana under the legendary Michel Rostang in Anguilla to the ultra private Petit St. Vincent in the Grenadines - many, many amazing hotels. The Horned Dorset however, has that elusive magic that most resorts strive for but never quite attain. The property is wonderfully romantic - the bouganvilla overwhelm the many balconies, the palms sway, the frangipani beckon and the sounds of water cascading in fountains follows you about the property. The flora is so lovely, lush and varied that the New York Botanical Gardens published a guide to the garden's many unique plantings (found in the resort's library if you're interested). The rooms are all beautiful, luxurious and deeply romantic whether perched amidst the gardens or at waters edge. We have stayed all around the property and the rooms have all been unique and special - there is nothing remotely corporate about the Horned Dorset. The beautiful lighting, fabrics and furnishings and the sheer generosity of the space sets the rooms far above the lodging at other resorts. There are many lovely ways to pass the days - by the grand pool surrounded by palms and bananna trees, with an excellent rum punch on the beach or in the balmy caribbean water. But the evenings are especially enchanted. Winding fragrant paths lead to the candlelit dining room where you can dine on the terrace under the stars or inside next to windows thrown open to the moon. The food is superb and always, always the service excels. At the Horned Dorset the personal touch is always present. On one stay the salad appeared with mustard greens grown by the talented sommelier, Geraldine, in her own home garden. The chef may come out to speak to you as the kitchen winds down. The staff will go out of their way to hunt down wines you are especially fond of. A guest who is a jazz pianist might play a set during dinner. Champagne and hors d'oerves are thoughtfully served on the terrace just as the sun is setting. The library - a wonderful space which speaks quietly of another time and place - is set for a glass of whiskey or a chess game after dinner. And then there is the Horned Dorset's community of outstanding classical musicians - nutured over the years by the wonderfully sophisticated manager Wilhelm Sack - who perform concerts in the elegant dining room, a stunning setting that offers a most intimate connection to the musicians. It is difficult to overstate how delightful it is to dine in such a magnificent tropical setting while grand musical notes mix with the sound of the ocean. Magic indeed. After all these years, I can say that the Horned Dorset is an incredibly rare and special place where graciousness and elegance mingle with romance and luxury to create an unsurpassed experience. Go if you can.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, January 11, 2014
Dear Guest,

I read your comments and will pass them on to our staff, thank you and we are looking forward seeing you here again

Best regards,

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
5 of 5 stars Reviewed December 6, 2013

The Horned Dorset staff and manager are exceptional. They will go out of there way to make the stay beyond awesome. Its a luxury hotel with great accommodations. The location is a bit out of town but that makes it romantic and fun.
The food is organic and fresh. I don't post positive reviews normally and i'm fickle -- and this is a great place to stay.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, January 11, 2014
Dear Guest,

Thank you for your comments and I will pass them on to our staff.

We are looking forward seeing you back again and please do not hesitate to contact me should you need any further information.

Best regards,

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carolina
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 2, 2013

Disappointed and bored ... My wife and I stayed a weekend after the company I worked for paid for the stay. Thanks God it was not paid by me! To start with, we arrived during the night; the area is not properly labeled or illuminated. I had to call reception, which after several phone rings, directed me to the property. The person who greeted us was very friendly, accommodating and took us to our suite. Upon arrival, the musty smell invaded our nostrils immediately. Everything looked good so far (it was night), we changed clothes and quickly left to the restaurant. I must say that the experience at the restaurant was outstanding! The wine chart was very good, the food in general: excellent! Service: Excellent! After dinner, we went to have a drink downstairs, in the living area close to the front desk. The bartender was in the back and I had to call several times (asleep?). The living area was deserted for the first half an hour or so; then, a father and a son arrived to play several moves of chess; but they departed in just 15-20 minutes (probably bored as well). After several sips, boredom invaded our souls so we decided to go to sleep. This living area is full of old, dusty books, a chess table and a shelf with old DVD's... We walked outdoor corridors with little lighting, dangerously slippery in some sections, up to our suite. The downstairs bathroom was not working very well and was slow in flushing down every time it was used; the next day was clogged. You need an instructions manual to operate the shower and a can of WD-40 to make hinges work... It was indeed pleasant to sleep with the rolling waves as the sea broke almost in our window. The next day we could see everything in detail with natural daylight: poor maintenance, areas (fountains) that were not in operation, roof leaks in our room, burnout lights, a private pool that was always spilling and constantly flooding the yard, and many other things.... We decided to have breakfast; it was very, very nice: in an outdoor waterfront area, over the breakwater; watching the sea and a small amount of pelicans diving in front of you having their breakfast as well. The service, menu and food quality: excellent! We then went to explore the surroundings and realized that the hotel offer ANYTHING for amusement! Frustrated and bored, we decided to throw ourselves off the pool to read, have several drinks and wait out for dinner. Again, we corroborated the deterioration of the facilities: the pool was full of green slime and an external pump had been installed to aid in filtration, but obviously was not enough… We repeat the same good experience during the dinner and the same boredom during the after dinner... It is true: we are NOT the kind of travelers that enjoy going places and just lay back. The next day we left early, frustrated and disappointed. We decided to get even with the monumental boring at the hotel we had that weekend and went by car coasting and stopping at almost every autochthonous food and beverage cubbyhole we found in our trip through Mayaguez, Cabo Rojo and Lajas: wow that we enjoyed! Our Puerto Rico is extremely beautiful! And the people: Outstanding! In another review I will detail the most important points we visited during this “autochthonous food and beverage cubbyhole-hopping”, that were responsible for "saving our weekend!, especially one...”

Room Tip: There are better options if you're looking for a "lay-back" vacation...
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, December 5, 2013
Dear Guest,

Thank you for sharing with us your experience of your recent visit.

When the Horned Dorset Primavera Hotel first opened in 1987 is was promoted a s place without activities, well, it has changed a little bit as we have now wireless Internet, TV's/VCR and many other modern amenities, however it is still a place to relax, enjoy the peace and quite, read your favorite book in the modern or the old way.

I was pleased to read that you saw a father and son play chess in our library filled with old and antique books, still a different world.

I have spoken to housekeeping regarding the issues you mentioned and I am glad you enjoyed the food and service.

The Horned Dorset Primavera always will be a special place for peace and quite and I hope you will find a place to your liking on a future visit to the West Coast of the Island.

Wishing you and your family an peaceful Holiday Season,

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 17, 2013 via mobile

I stayed with my family in mid October which is the low season, so the hotel was empty, which made it more intimate.
The room is truly a gorgeous duplex apartment. The master bathroom is beautifully decorated and the private dipping pool is very pleasant, but for the hotel's ratings and the amount of money that it costs the services and the details are just not there.
As we arrived, there were only 2 towels in the bathroom.
We wanted to call the concierge, but we found out that there is no telephone in the room. Instead there is a piece of paper telling to call the lobby's number with your cell phone, but we did not have reception.
So my husband went out to look for towels and came back with some for the beach because they were out of the white ones.
The kitchen is fully built, but there is not a single utensil or plate. Not even a plate and a knife to slice a fruit.
Also no coffee machine and forget the take down service at 6pm night!
The hotel is right on the beach. This is not an amazing beach, but one could swim in the ocean. There is a kayak. Beware that it does not have a cushion, so it will give you blisters after 15 minutes.

The pool is the highlight of the hotel, especially since there is nothing else. We knew this, and were fine with that, but it made the hotel compare poorly with our next hotel, a truly 5 star resort for $100 less per night.

The food is quite good, but the menu is limited and too rich for the hot weather. A few more creative salads would be welcomed.

In summary when compared with other high end resorts the services are simply not there, but one really gets a big suite fir for 4 people.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, November 20, 2013
Dear Guest,

Thank you that you find our rooms gorgeous and I do apologize that we did not meet your expectations on the service.

Please note the little kitchenettes in the suites are not meant for cooking at all only to keep room service deliveries warm and to heat up items in the micro wave .

Again, I hope we see you back in the high season as we have then a wide range of amenities from bathrobes, Nesspresso coffee, Pelligrino water etc.

Looking forward seeing you here again and all the best for the upcoming Holidays.

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aguadilla, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 23, 2013

My husband and I were there for our mini honeymoon and the place is amazing. We loved it. It is very private, the food is great, the service was amazing and the ambiance was a delight! I recommend it!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, November 20, 2013
Dear Guest,

Thank you for your review of your recent stay with us and we appreciate your comments.

The Horned Dorset Primavera is a special place for special people like you and we will continue to offer this oasis of peace and quite to guests appreciating it.

Wishing you all the best for the upcoming Holiday Season.

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 19, 2013

Just spent 2 days at Horned Dorset. It is pure heaven. This is my second time at the property and it was great. This time, I took my father who has difficulty walking. Wilhelm Sack put us in a suite that had easy access and outrageously beautiful. We enjoyed our stayed tremendously and look forward to going back soon. Thank you to Wilhelm and his staff for everything they did.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wohlsein, General Manager at Horned Dorset Primavera, responded to this review, November 20, 2013
Dear Guest

Thank you for sharing with us your vacation experience and we are looking forward seeing you back again.

Best regards and best wishes for the upcoming Holiday Season.

Wilhelm Sack
The Horned Dorset Primavera
Rincon, Puerto Rico.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horned Dorset Primavera

Address: Apartado 1132, Rincon 00677, Puerto Rico
Location: Caribbean > Puerto Rico > Rincon
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Rincon
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Horned Dorset Primavera 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Horned Dorset Primavera is a small luxury hotel located in northwestern Puerto Rico, two miles from the town of Rincon. It is set among rolling hills at the edge of the beautiful Caribbean Sea and is known for reserved European service executed in an atmosphere unique in Puerto Rico and the award-winning Restaurant Aaron. The hotel is a member of Relais & Chateaux. ... more   less 
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Also Known As:
Horned Dorset Primavera Rincon

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