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“Awesome Breakfast Buffet!” 4 of 5 stars
Review of Hyatt Regency Pittsburgh International Airport

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Hyatt Regency Pittsburgh International Airport
3.5 of 5 Hotel   |   1111 Airport Boulevard, PO Box 12420, Findlay Township, PA 15231   |  
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GreenLeadersSilver level
Florida
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Awesome Breakfast Buffet!”
4 of 5 stars Reviewed December 22, 2010

We arrived were greeted by a somewhat snotty young man. It was a turnoff but we were tired and just wanted to get to our room. The room was very nice, comfortable and the bed was great. In the morning we had a totally different experience with the staff. We were graciously helped by Amy Sutton, Front Desk. She is super pleasant, knowledgeable, and no pretentious airs! She is certainly an asset to the Hyatt! We had an awesome breakfast buffet with great service. The food selection was more than plentiful and well prepared.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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569 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Windsor, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2010

worst hotel ever no free wifi staff sucks i hate this place biggest rip off in pittsburgh if you wanna spend a lot of money for everything go here drinks 16.00 eggs 2 toast 2 bacon 22.00 rip off i promise you will be upset every member of the staff is rude and stupid

  • Stayed November 2010, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMgr9, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review, December 16, 2010
Thank you for your comments regarding your stay at the Hyatt Regency Pittsburgh. We are sorry that you did not find value during your visit. In addition we apologize for any concerns that you encountered with our staff.
The entire team at the hotel is focused on courteous and professional interactions with all guests, please be assured that your comments will be addressed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 20, 2010

The Hotel lobby is actually directly connected to the airport parking travelators!
Its an excellent place if you want to stay close to the airport.. of course its a stupid choice if you have to travel to the city often.. since its pretty far from the city and taxi is expensive!
The hotel with its decor, staff, clenliness, service and amenities.. is excellent. The staff was THE most friendly compared to all hotels i stayed at in my entire USA / Europe trip. really helpful and i think didnt say no to a single request. The rooms are big and modern compared to many other 5 star hotels..
I cannot think of any nagatives.. except for may be the paid wifi!

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMgr9, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review, December 16, 2010
Thank you for your comments regarding the Hyatt Regency Pittsburgh.
We are thrilled that you enjoyed your stay as well as our friendly staff.
Please come and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
8 reviews
5 of 5 stars Reviewed November 17, 2010

My husband and I had our wedding reception at the Hyatt Regency Pittsburgh seven years ago when it was a new hotel. Seven years later it is still as beautiful and modern as it was when we had our reception. The rooms are very spacious, clean and nicely decorated. The pool and hot tub were nice and in a room with big windows. The restaurant there (Olive Press) serves very good food and the service was excellent. The hotel staff were very courteous. The only downside to staying here is you have to pay for parking in the airport parking lot. We had a great time staying here and would go back in a heart beat.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMgr9, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review, December 16, 2010
We appreciate your kind comments regarding the Hyatt Regency Pittsburgh and are thrilled that you found the hotel as modern and spacious as you did seven years ago!
The hotel takes great pride in its friendly staff. We will be sure to pass on your great comments to the entire team.
Please come see us again soon.
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Ambridge, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 14, 2010

I recently stayed at the Hyatt near the Pittsburgh International airport. the staff was so friendly and upgraded our room for free upon realizing we had just been married. the room service was pretty good and it the parking was free. we were able to be at the airport in minutes. The hotel its self is gorgeous and so clean. Clean bathrooms and great location. It is not in the heart of the city which we liked a dn we didnt have to fight traffic to get there.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMgr9, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review, December 16, 2010
Congratulations on your recent marriage. The Hyatt Regency Pittsburgh is thrilled that you found our hotel convenient and comfortable.
In addition, we will make sure we pass our your compliments regarding our friendly staff, we really appreciate your kind comments.
Please come see us again in the future!
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Jamestown, New York
1 review
4 of 5 stars Reviewed November 11, 2010

We acquired this hotel via Priceline for 2 nights for a weekend stay in the city. We got a great rate but were disappointed to pay $8 each day for parking. We have 2 small children and the food was expensive for a family. The service at the front desk was very friendly and helpful. The pool was wonderful. The hotel was easily accessed via the walkway. The room was beautiful, very clean. We had to hide the $4 bottle of water so that our kids would not open it. It is a far drive to the city, but easy to get to from the airport. All in all, we really enjoyed our time in this beautiful hotel.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 23, 2010

This hotel is really beautiful! The lobby and the rooms are very well decorated and maintained.

Our issue with this hotel is EVERYTHING that would be included at a 'cheaper' hotel was an extra fee. Breakfast was available through room service or the restaurant and it was not cheap. Internet was an additional $10 per day. Also the ONLY parking available is the airport parking and you pay the normal fee. . .whatever that may run you.

When I complained to the front desk, they argued with me. I know sometimes things are out of their hands, but a little 'understanding' would go along way.

That being said if the airport location is convenient to you and you don't mind the extra charges, it is a very nice hotel. We'll be staying at the Hyatt Place (2 locations in Pittsburgh) free parking, free breakfast, free wifi and about the same price as the Regency.

  • Stayed October 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattMgr9, Manager at Hyatt Regency Pittsburgh International Airport, responded to this review, October 27, 2010
Thank you taking the time to comment on your recent stay at the Hyatt Regency Pittsburgh. We are pleased that you found the hotel and surroundings well appointed.
We apologize for any misunderstanding that you encountered with our front office team regarding parking at the hotel.
Please be assured that the management team of the hotel will review your comments and will look for opportunities to improve the guest experience.
We sincerly hope that you keep the Hyatt Regency Pittsburgh in mind for your future travel plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Pittsburgh International Airport

Address: 1111 Airport Boulevard, PO Box 12420, Findlay Township, PA 15231
Phone Number:
Location: United States > Pennsylvania > Findlay Township
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Findlay Township
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Pittsburgh International Airport 3.5*
Number of rooms: 336
Official Description (provided by the hotel):
Hyatt Regency Pittsburgh is a full service business class hotel, conveniently connected to the Pittsburgh International Airport via enclosed moving walkways. This 11 story hotel offers 336 contemporary guestrooms including 22 suites to accommodate anyone's business or personal needs. The bellfarm kitchen|bar offers locally sourced food, grass fed beef, organic free range chicken, and sustainable salmon. We cure and smoke our own pork belly in house for our signature pork belly quesadilla with a cilantro aioli. We offer 20,000 square feet of versatile meeting space, this hotel can accommodate a meeting for 2 to 1,000 people. This hotel is centrally located to major corporate headquarters, office parks, shopping and only 25 minutes from downtown Pittsburgh. ... more   less 
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Also Known As:
Hyatt Regency Pittsburgh International Airport Hotel Pittsburgh
Hyatt Pittsburgh International Airport

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