Abysmally slow and inept service. We came on a Monday, the restaurant was almost empty except for a few small Asian groups, but everything took forever. Had to ask for a menu, then later for water, then later for the wine list. Loud rock music – asked to tone down and got loud jazz music, so that we had to raise our voices to be able to hear each other at the table.
Unsmiling waitresses kept dropping food from their trays (really!) We were served by the manager who didn’t drop things but was grossly inattentive. We had to ask for water, for wine list, etc. After we finished our entrees, waited for half an hour and when I went to ask about the main course was told the order would be put in after we finish the entrees. We had already finished half an hour earlier but nobody cleared the plates or put in the order).
Their prices are high: $24 for a bowl of soup, $44 for a smallish fish dish, $10 for a side of French fries that are no better than McDonalds. Their food is OK, prices are notoriously high, but service much worse than at McDonalds. Very poor value. Learn from our mistake – you can find much better places to eat on Waiheke.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.