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“Excellent value & service” 4 of 5 stars
Review of Cannards Well Hotel

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Cannards Well Hotel
2.0 of 5 Bed and Breakfast   |   Cannards Grave, Cannards Grave, Shepton Mallet BA4 4LY, England   |  
Hotel amenities
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent value & service”
4 of 5 stars Reviewed February 10, 2011

Stayed two nights midweek whilst on business.Excellent value for money,great service,good food, and friendly staff.Will be staying again in the near future.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    29
    36
    13
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    19
See reviews for
19
30
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
  • French first
  • Any
English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 18, 2011

The price tells you it's a budget hotel, but the food, service, and friendly atmosphere, were way better than that.
In short, more than just great value

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Cannards Well Hotel, responded to this review, January 27, 2011
Thank you for your comments, we are pleased to have exceeded your expectations and look forward to seeing you again.

Kate
Accomadation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rothesay, United Kingdom
1 review
5 of 5 stars Reviewed September 26, 2010

jim and his staff could.nt have made me more welcome i have travelled all around the country and canards is one off the most friendly places i have stayed the food was great the room was fine and music in the bar was excellent i would stay here again without hesitation and would recomend to friends and family thanks again to jim and his staff ian anderson

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 27, 2010

I stayed here with my husband and son for a short stop in between beauty spots. It was run by a wonderful host, with good hot food, great wine, a lovely large room and good surroundings. The hotel is in a brilliant position for sightseeing and we were made to feel extremely welcome. Would recommend to family and friends.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 2, 2010

Having made the 2hr trip from Kent on a cold, but sunny morning, we had a wonderful time at the Canards. Although the hotel itself looks a little dark from the outside, due to the gritters being a little over enthusiastic I think, the warmth you feel from not only the staff but the hotel itself is lovely. The food, wine, company, room and staff, especially Jim and Elsie were superb. I would stay here again and would recommend to friends and family. Its also a great central location to everything. Would recommend highly, especially the king prawns in garlic and the beautiful red wine!

  • Stayed January 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Devon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2009

The customer service that we received was of poor standard. The entrance and 'reception' area was cluttered and untidy with no one that seemed to know what they were doing. The bed was lumpy, no head board and sheets that smelt as though they had been left in the washing machine too long. An early morning wake up call at 7am by the extractor fans did not aid to my sanity. Breakfast was worse than what you would expect at a greasy cafe. The breakfast table had the remnents of the previous nights dinner and the crockery was stained, the tray from which we were served our breakfast left the crusty reminents of kitchen detritus on the table when it was removed, and if not put off by now the food was completely inedible.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2009

The customer service that we received was of poor standard. The entrance and 'reception' area was cluttered and untidy with no one that seemed to know what they were doing. The bed was lumpy, no head board and sheets that smelt as though they had been left in the washing machine too long. An early morning wake up call at 7am by the extractor fans did not aid to my sanity. Breakfast was worse than what you would expect at a greasy cafe. The breakfast table had the remnents of the previous nights dinner and the crockery was stained, the tray from which we were served our breakfast left the crusty reminents of kitchen detritus on the table when it was removed, and if not put off by now the food was completely inedible.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Cannards Well Hotel

Address: Cannards Grave, Cannards Grave, Shepton Mallet BA4 4LY, England
Location: United Kingdom > England > Somerset > Shepton Mallet > Cannards Grave
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Cannards Grave
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cannards Well Hotel 2*
Number of rooms: 18
Official Description (provided by the hotel):
The Cannards Well Hotel is situated within close proximity of the beautiful Cathedral cities of Wells and Bath, the caves at Wookey Hole and Cheddar, as well as the cornucopia of a shopfest at Clarke’s Village and not least the magic of Glastonbury.We have spacious suites benefitting from the full package of Sky channels, an evening in after a leisurely meal may be a fitting close to the day.Alternatively, our bar is stocked with locally sourced Ciders on draught, as well as beers from the West Country,. We pride ourselves on our selection of malts and cognacs, in addition to the quality and value of our wines.With no rush as to the time you rise and have breakfast, our aim is to make your stay highly enjoyable. ... more   less 
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