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“Comfortable, clean hotel but inadequate low quality breakfast (included in room price)” 3 of 5 stars
Review of BEST WESTERN PLUS Woodstock Inn & Suites

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BEST WESTERN PLUS Woodstock Inn & Suites
2.5 of 5 Hotel   |   811 Athlone Avenue, Woodstock, Ontario N4V 0B6, Canada (Formerly Microtel Inn & Suites)   |  
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Ranked #1 of 6 hotels in Woodstock
Sudbury
1 review
1 helpful vote 1 helpful vote
“Comfortable, clean hotel but inadequate low quality breakfast (included in room price)”
3 of 5 stars Reviewed May 7, 2013

Overall it was a clean comfortable hotel to stay at but we would not recommend the breakfast (included in hotel price) due to very low food quality with little selection and inadequate sizes for disposable plates and cups. Biggest complaint was the lack of individual condiments as the MArgarine was shared by all guests resulting in several foreign objects (crumbs, jam bits etc.) in container.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravi P, General Manager at BEST WESTERN PLUS Woodstock Inn & Suites, responded to this review, May 8, 2013
Dear Richard,

Thank you for taking the time out of your day to write a review of our property. We appreciate the feedback and the opportunity to address your concerns. I can assure you that this is not the common case with our breakfast, we simply ran out of the portion control margarine/butter cups last week and could not get a delivery until this week (May 6). I apologize for this error on my behalf and will do my best to not let it happen again. Since April we have added Fresh Golden Malted waffles to our breakfast as well as Otis Spunkmeyer muffins and yogurt. We are continually seeking feedback from our guests as to which items they would like to see and due to the overwhelming demand for hot items we will be expanding our breakfast area this summer and adding a full hot breakfast as an additional amenity. However, these changes do take time (design/planning and renovations) but we do hope to have this in place by the end of the summer. We hope you will join us again when you are in the area to see the many changes that will be going on at the hotel over the coming months. Please feel free to contact me directly for further details at 226-883-0099 or ravi@microtelwoodstock.ca.

Regards,

Ravi Patel, CHA
General Manager
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179 people have reviewed this hotel

Traveler rating
    90
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    20
    4
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 27, 2013

The free breakfast was great, but the size of the rooms really lives up to the name "micro"! Otherwise it was clean, quiet, and totally fine. It is also close to the highway and quite a few restaurants like Boston pizza, Casey's and Montana's.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravi P, General Manager at BEST WESTERN PLUS Woodstock Inn & Suites, responded to this review, April 28, 2013
Dear Triscuit154,

Thank you for your review of our property, we are glad to see that you enjoyed your stay at our hotel. The room you were in was designed for those that do not require all of the amenities during their stay and I totally agree that they are tight quarters, especially if there is more than 1 person in the room. However, I am pleased to let you know that we will be converting those rooms into suites over the coming months - basically the room you were in will become a bedroom (with a bathroom, TV and minus all of the furniture and the same size room next door will become the living room, some with kitchens, and a sofa bed/sitting area). We hope you will stay with us on your next visit and when you are here please ask to see the new suites or I can show you the drawings of how they will look.

Thanks again and we hope to see you again soon!

Ravi Patel, CHA
General Manager
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Thamesford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

We had a great time. The staff is great. The rooms are clean and comfortable. Restaurants and shopping are close. Have stayed at other local hotels but found this one the best.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravi P, General Manager at BEST WESTERN PLUS Woodstock Inn & Suites, responded to this review, April 21, 2013
Dear William,

Thank you for choosing our hotel on your recent trip to Woodstock. I am glad you enjoyed your stay and everything was up to your expectations. I will share your great comments with the rest of the staff.

We hope to see you again soon!

Regards,

Ravi Patel, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armada
1 review
5 of 5 stars Reviewed April 17, 2013

From the front desk on, a great experience. Lovely bed. The room was quite small, but adequate for our needs. Some noisy youngsters who were apparently coming and going from the pool had us a bit concerned, but they settled down at a reasonable time. We didn't take advantage of the breakfast, so can't comment on that aspect. We would ABSOLUTELY stay again!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravi P, General Manager at BEST WESTERN PLUS Woodstock Inn & Suites, responded to this review, April 18, 2013
Dear Stan,

Thank you for taking the time to write a review of our property. We are pleased to see that you enjoyed your stay and look forward to serving you again. I am also pleased to let you and all of our guests know that our brand new fitness room is now open as of April 18, with all new equipment and accessories. We have many more new and exciting changes coming to the hotel over the next few months and hope to make your favourite place to stay even better!

See you soon!

Ravi Patel, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Woodstock Inn & Suites

Address: 811 Athlone Avenue, Woodstock, Ontario N4V 0B6, Canada (Formerly Microtel Inn & Suites)
Phone Number:
Location: Canada > Ontario > Woodstock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Woodstock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Woodstock Inn & Suites 2.5*
Official Description (provided by the hotel):
Defining Quality in Woodstock! The brand new 62-unit BEST WESTERN PLUS Woodstock Inn & Suites, opened February 2014, is convenient to Hwy 401, Woodstock General Hospital and the Woodstock Community Complex. Our warm and friendly staff compliments our modern rooms which feature quality & comfort at a reasonable price. All rooms and suites include a 42" LCD TV, fridge/microwave and use of our indoor salt-water pool, 24 hour fitness center and business center and complimentary full hot breakfast complete with eggs, meat and fresh Belgian waffles. Our on-site lounge offers extra convenience when looking to unwind at the end of a long day. We also offer Jacuzzi rooms and extended stay suites as well as the areas fastest secured access wireless internet. See you soon! ... more   less 
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Also Known As:
BEST WESTERN PLUS Woodstock Inn & Suites Ontario

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