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Sheraton Milan Malpensa Airport Hotel & Conference Centre
4.0 of 5 Hotel   |   Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ferno
Turin, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Sheraton Malpensa”
5 of 5 stars Reviewed February 10, 2011

The sheraton malpensa is a brand new hotel located inside terminal 1 in malpensa
The location is just great as you are already inside the airport and it only takes 5 minuts by walk to get to the check in
the hotel staff was really friendly and always helpful with a smile
The rooms are big and with all conforts
Good place to stop if you have an early flight and you need to sleep at the airport

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhaka City, Bangladesh
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 7, 2011

This is a very good hotel, Yes expensive, got room @136 euro and breakfast was not included, so paid there another 16 or 20 I could not remember. But as this is very close to terminal and saved my taxi fare because of early morning flight.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fresno, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 16, 2011

Their excuse, "The Hotel is New". It's not. It's been open nearly 6 months.

Here's what you get: No clock in the room, the phone doesn't work, no place to put your shaving kit except on the floor, mold in the shower, a Costco like lay-out...walk and walk. Useless high tech doors that don't open, useless high tech switches that are difficult to turn on. Rooms have windows that look into the refridgeration system. Staff acts as though they don't understand English except when they collec the bill. IF you do go, know that "9" on the phone gets the front desk. Stay at the Holiday Inn Airport instead.

  • Stayed January 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed January 16, 2011

Truly a mixed bag of thoughts on this hotel, based on it's location it is hard to beat the location for ease of travel. But the lack of what I feel is good oversight is apparent. For instance, lack of consistent hot water for showers is not my expectation from any Sheraton , no available creamers for coffee or tea in the a.m., no available irons for use in the rooms, not able to hold luggage if you are taking a side trip and yet returning to hotel. All these were surprises during our stay. Being a SPG gold level is meaningless here, perks here only for Platinum level. And the staff is not well trained in the ability to handle ( with a smile) questions from guests. This hotel has the making to be ranked with the great stays I have had at the Sheraton at the airport on Amsterdam, yet misses the mark by lack of what I feel is good management.

  • Stayed January 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Burlington, Vermont
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 12, 2011

Rooms are vast and modern. Light switches are a little maddening at first. Brand new hotel, which surprises me when I tried to plug in my computer into the power outlet. Not one available plug in the desk area. I had to unplug the phone from the wall socket so that I can charge my computer. How can they still build new hotels without any additional power plugs. Even Italians carry laptops! We're a long way from the Aloft.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
110 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed January 8, 2011

Such a convenient location. Couldn't be better or more accessible. Ultra modern, a little stark but spacious comfortable rooms. Very spread out so can be a lot of walking from room to restaurants etc. No aeroplane noise but did notice road noise at night which was odd. Need to replace hairdryers which overheat after a minute and then switch off until cool. Annoying for everyone except the bald headed. No wifi access which is disappointing in such a new modern hotel.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2011

We stayed two days at Sheraton Malpensa and the experience was extremely good. I got impressed by the apparently new facility and how helpful all the associates were.

Stayed December 2010, traveled as a couple
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Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
Location: Italy > Lombardy > Province of Varese > Ferno
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ferno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
Official Description (provided by the hotel):
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre

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