Promised a 4 star experience but delivered a musty aging motel room with noisy highway traffic, old bathroom and amenities, noisy bar fridge and everything except the peace and quiet advertised.
The bed linen and blankets were old and thin, bed was super soft and uncomfortable. I would have been more comfortable in my swag!
The bathroom has mould, the oldest most inefficient shower heads and plumbing in Australia I guess.
A full refund was provided by management by it was supposed to be a relaxing night before a long drive to Adelaide next day.
New management is one thing but this property seems to detract for the Ibis Styles brand - it needs a thorough makeover, double glazed windows and new bathroom, desk etc.
There is a lot of space, quite a nice entry and meals area for the property but first things first - give me a decent night's sleep or don't sell the night!
Receptionist was nice (it was 11pm when I checked in), grounds look lovely and spacious.
Lots of tour groups there - perhaps that was why I ended up with such a crappy room.
It is an absolute contrast to Ibis Styles Narrabunda which has great service, is quiet, has nice amenities, reappointed rooms, new TVs, clean as clean and did I say great service.
The location has potential but being near a major hill on he highway
- Also Known As:
- Rydges Eagle Hawk Hotel Sutton
- Rydges Eagle Hawk Hotel
- Rydges Eagle Hawk Canberra
- Official Description (provided by the hotel):
- ibis Styles Canberra Eaglehawk is set amongst 30 acres of natural landscaped native gardens. This truly unique property offers an inviting alternative to the Canberra CBD hotels. ibis Styles Canberra Eaglehawk now offers visitors to the ACT the ideal accommodation solution. ... more less
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