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“Great Hotel” 4 of 5 stars
Review of Holiday Inn Express Pinetop

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Holiday Inn Express Pinetop
2.5 of 5 Motel   |   431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935   |  
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Ranked #2 of 16 Hotels in Pinetop-Lakeside
Chandler, Arizona, United States
Top Contributor
96 reviews 96 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Great Hotel”
4 of 5 stars Reviewed August 4, 2014

I stayed here for one night while traveling on business in June. The hotel is very nice from the outside, in the lobby, and even in the rooms but the hallways are old and dated. The carpet was torn in a few areas but overall the place was very nice. The breakfast is adequate but nothing special. The pool is indoor which is nice for the winters and there is lots of parking. The front desk person was VERY nice the night I stayed. I would recommend this hotel if you are in the area.

Stayed June 2014
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98 reviews from our community

Traveler rating
    59
    27
    8
    3
    1
See reviews for
30
27
3
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
The Villages, Florida
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 1, 2014

We enjoyed a very pleasant stay from the time we arrived until this time we left this hotel. It is a two-story hotel, with a bit of an unusual design for a Holiday Inn Express. It is set in a forest of pine trees but in the center of the tourist area. The desk staff was friendly and helpful, the rooms were large and the beds were comfortable. And we particularly enjoyed the cinnamon rolls, which were part of the very god breakfast as at most Holiday Inn Express hotels.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloudcroft, NM
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2014

New property with a very friendly staff. Breakfast was like other HIE's, but still very good. A good location with many fine eating places near-by. Wooded property and well landscaped. I am looking forward to my next visit this fall.

  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

A very nice hotel with an indoor pool, spa and sauna to relax and enjoy. Staff was the best and they offer a complimentary breakfast that includes, muffins, toast, cereals, eggs, sausage, fruits and so much more. Large area for sitting and relaxing. We had a large room with sofa and two queen beds. Right next door is a Circle K which was very nice.

Room Tip: we stayed on the ground level and it was fine.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 19, 2014

I thought kinda of expensive for Pinetop Az over a hundred dollars a night for a normal room. Our first room smelled and we promptly given a different room. Small exercise room, breakfast was normal. Staff all friendly!

Room Tip: Second floor has more nonsmoking rooms!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

Last week, we took my 96 year-old mother up to Pinetop, Arizona to cool off a bit. We stayed at the lovely Holiday Inn Express in Pinetop and had a fine experience. We have stayed there before, so it was no surprise, but the service remains high quality and the prices are reasonable.

The lobby is large and inviting, with seating areas where you can sit and relax. They keep ice cold water, flavored with lemon, in the lobby, so you can always get an ice cold drink. In early evening, they serve chocolate chip cookies. You can grab one or two and enjoy in your room.

A hot breakfast is served just off the lobby. You can eat eggs (not all that tasty to my way of thinking), bacon, biscuits and gravy, a pancake, as well as a variety of juices, cereals, pastries etc. Coffee was ready daily by about 5:30 AM (give or take). On our last day, the breakfast room was so crowded that we left. They had run out of coffee and pancakes. I didn't ding them on the rating because it was clear the staff was working hard to keep the food coming. But the point is: Don't dilly-dally and arrive late for a weekend breakfast.

The rooms are spacious. We usually stay on the ground floor, and we can look out the window to the Ponderosa Pines back of the hotel. You get free Wi-Fi and a pretty good TV selection. Bathrooms are clean and attractive. We got king beds, and they were comfortable.

All in all, this is a good place to stay if you are in the Arizona White Mountains region.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Globe AZ
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2014

Very clean public areas, large clean guest rooms, nicely decorated. Hotel staff was outstanding, welcoming, friendly and helpful. Awesome Breakfast, a lot of choices and an excellent Breakfast Hostess. Conveniently located, several restaurants for lunch & dinner nearby.

Room Tip: Nice Indoor Pool
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Pinetop

Address: 431 E White Mountain Boulevard, P.O. Box 1033, Pinetop-Lakeside, AZ 85935
Phone Number:
Location: United States > Arizona > Pinetop-Lakeside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pinetop-Lakeside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Pinetop 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Holiday Inn Express Pinetop hotel is located in the heart of the beautiful White Mountains of Arizona. It is surrounded by the Apache-Sitgreaves National Forest close to Fort Apache Indian Reservation and Sunrise Ski Park. The Pinetop hotel is located close to Hon-dah Casino, Summit Regional Medical Center and just minutes from Show Low Municipal Airport. We are the perfect place to center all your adventures. Hiking the Mogollon Rim, biking, fly fishing, and golf at the Pinetop-Lakeside Country Club can be enjoyed almost all year long. At an elevation of 7,200 feet Pinetop is a resort community that also maintains its rustic heritage and an abundance of wildlife and many outdoor recreational activities for all ages. Come celebrate the seasons here!The new Holiday Inn Express Pinetop hotel has beautiful comfortable rooms with all the modern conveniences. An indoor heated pool, meeting room facilities, complimentary hot breakfast bar, high-speed Internet access, microwave & mini refrigerator in all rooms are just a few of the amenities the hotel has to offer. In this quaint mountain town we are the right choice for those looking for comfort, quality and some need of a little 'R and R.' So come experience our outstanding hospitality. Our friendly & professional staff are eager to make sure your stay is an enjoyable one. Stay Smart at the Holiday Inn Express Pinetop! ... more   less 
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Also Known As:
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop

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