This Holiday Inn Express has the friendliest staff!! This is the 2nd year in a row our large softball group has traveled to Pinetop for a tournament and this hotel has been so easy to work with and very accommodating. The free breakfast was amazing, they even left bags out for the families so they could take fruits and such with them for the day. They allowed us to use the conference room on both Friday and Saturday nights so that the families would have a place to hang out, play games and relax. Top notch, would highly recommend.