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“quality” 5 of 5 stars
Review of BEST WESTERN Inn of Pinetop

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BEST WESTERN Inn of Pinetop
404 East White Mountain Blvd., Pinetop-Lakeside, AZ 85935   |  
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Ranked #1 of 16 Hotels in Pinetop-Lakeside
Pinetop, United States
1 review
“quality”
5 of 5 stars Reviewed August 5, 2014

We were very impressed by the service from the staff and the quality of the room. If there was any downside it was the coffee in the room, the bag was not made for the machine they had, there fore the coffee that came out was very strong, so strong it put the military coffee to shame. We will stay there again in the future.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, August 9, 2014
Dear Thomas M.,

Thank you for choosing to stay with us at the BEST WESTERN Inn of Pinetop. I am glad to read that you enjoyed our friendly staff and quality rooms. We also appreciate the feedback on our in-room coffee, we will use this information to make our offerings better. We can't wait to see you again on your next trip.

Sincerely,
Ela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
    146
    57
    8
    0
    4
See reviews for
69
82
10
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

We stayed at this hotel Tuesday July 29th for one night. I have worked in customer service for 27 years. I know that the tone for a service line is set by the first person who meets and greets you. Kimberly checked us in to this hotel and met and exceeded our expectations. She was efficient and welcoming. She provided us with appropriate suggestions tailored to our time in the area. Her suggestion of a walking path and a restaurant for our dinner were spot on. She was cordial and smiling each time we spoke to her even she clearly was busy. We enjoyed our time in Lakeside because of her consideration and suggestions. Our dinner at the SALT restaurant was excellent. She was also very accommodating to our corgi who was traveling with us. The hotel is clean, pleasant, quiet and has a very nice free breakfast, a table outside if you choose to dine out in the morning and is surrounded by beautiful trees. We will return. Thank you Kimberly for making our escape from the heat so enjoyable.

Room Tip: This is a pet friendly hotel. You did not know that other pets were there unless you were doing the...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, August 9, 2014
Dear garyro23,

We are happy to read you enjoyed your stay at the BEST WESTERN Inn of Pinetop. Thank you for the favorable comments regarding our friendly staff, cleanliness, and breakfast. We look forward to you staying with us again.

Sincerely,
Ela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scottsdale, arizona, United States
1 review
5 of 5 stars Reviewed July 28, 2014

Hampton Inn and bar and pool view was the best. Beds are comfortable and clean and we had the best pool view from our hotel. Hotel is quiet and the breakfast choice was awesome and was available until 10:00 am.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 27, 2014

Wonderful hotel nestled in the Pinetop area! Close to shops and restaurants. Located on the main road in Pinetop which makes traveling around the city very convenient. The hotel was very quiet and comfortable. Rooms were clean and staff was terrific! I would recommend this hotel to anyone looking for quiet and convenience!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, July 28, 2014
Dear Sheri W.,

Thank you for staying with us and taking the time to post a review about your stay. Our priority is that all of our guests have an enjoyable time while at our hotel, and we are pleased that you felt just that. Please do not let it be too long before you visit us again.

Sincerely,
Ela
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Tucson
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

Although the exterior didn't overwhelm us. once we got into the rooms they were as nice and clean as any upscale hotel. The staff was extremely helpful, courteous, and just delightful to chat with. Breakfast there had all sort of options, waffles, pancakes, bacon, sausage, yogurts, just tons of choices.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, July 28, 2014
Dear Mj G.,

Thank you so very much for the fantastic review and rating! I am so pleased you had a great stay with us. We look forward to your next visit.

Sincerely,
Ela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casa Grande, Arizona
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 25, 2014

This hotel has been updated and is very clean and comfortable. It's location makes getting around to see the sights easy. There are many restaurants and shops nearby. There is a Casino about 3 miles away for additional entertainment.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, July 28, 2014
Dear Sally L.,

Thank you for choosing to stay with us at the BEST WESTERN Inn of Pinetop. We are glad that you enjoyed our accommodations and location. We hope that you will stay with us again on your next trip to the area.

Sincerely,
Ela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Combine TX
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

My wife and I are return visitors to this area to see family. We specifically stay at this hotel. Yes, hotels are competitive and comparable for cost and convenience. This one the staff says it all. From Kimberly, Glenda and Fernando everything was professional and helpful. Specifically the ethics and integrity of the staff is exceptional. My wife is ADA and sometime pain meds cause short term memory. A very special and sentimental item was left in one of the drawers. The item was found and we had phone messages to our contact phone within an hour or two. The item was secured and safe as we were to return in a few days. Kimberly and another who I do not know the name deserve a great and sincere thank you. You cannot imagine how this prevented sentimental loss for my wife. We will return to this Best Western. Again thank you

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinetopInn, Manager at BEST WESTERN Inn of Pinetop, responded to this review, July 24, 2014
Dear Terrence P.,

Thank you so much for your heartfelt review. The entire staff here is happy to know that their actions have saved you much grief by getting your sentimental item back to you safely. We are excited to know that you will be returning to us for your future stays, as we cannot wait to provide that same great hospitality again.

Sincerely,
Ela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn of Pinetop

Address: 404 East White Mountain Blvd., Pinetop-Lakeside, AZ 85935
Phone Number:
Location: United States > Arizona > Pinetop-Lakeside
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Family Hotel in Pinetop-Lakeside
Price Range (Based on Average Rates): $
Number of rooms: 41
Official Description (provided by the hotel):
Experience the beauty and nature of the Apache National Forest at this unique central Arizona hotel in Pinetop! The Best Western Inn of Pinetop makes perfect accommodations for travelers seeking comfortable lodging at a great value-the best hotel option when traveling to the White Mountains of Arizona in the Apache National Forest. This Pinetop, Arizona hotel offers an indoor heated spa and free high-speed Internet access. ... more   less 
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Also Known As:
Best Western Inn Of Pinetop Hotel Pinetop
Best Western Pinetop
Pinetop Best Western
Best Western Hotel Pinetop

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