I have never been treated so poorly by anyone. When we booked our cabin, we were told there would be 3 beds and a pullout couch. When we arrived, we were told that our cabin only had 2 beds and a pullout. When I told them that we needed 3 beds because some people could not share a bed, they basically said too bad. We asked for a cot, they said no. We asked for help with another hotel room, they said no. We asked to be switched to another cabin because there were clearly other ones available, they said no. And all of this was with more attitude that you could believe. I was disgusted with the way we were treated. We will NEVER go back here. We had to go buy another bed and spend more money. We never got any sort of apology and money back. Terrible, terrible, terrible service.
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- Also Known As:
- Pvc At Roundhouse Hotel Pinetop