We booked this hotel after deciding to make a last minute trip. Booked online and knew we were going to be arriving after midnight and the site stated a 24 hour front desk. We arrived after midnight. Probably around 130am. The front desk was closed but did have a door bell. Rang the door bell and after a few minutes a male came out of the back and opened the door. He asked what I needed and I stated I had a reservation. He looked dumbfounded and let me in. He said he had no reservations. I said I made one earlier around 7pm. He said you never showed up so I cancelled it. I said I put in the reservation notes we would be arriving after midnight. He became very rude about the situation and made me very unconfortable. All I waned to know from there was whether he had a room for us or not as it was Memorial day weekend and almost everyone else was full. His response was you never gave a credit card so no reservation. I said the website did not ask for one. If it would have I would have given one. He again said you never gave a credit card. I said talk to the website then. It never asked for one. I asked again if he had a room for my family or not. He again said you didn't give a credit card. I said I know I didn't, but that was not my fault. If there is no where to give one on the reservation that is not my fault. I again asked if he had a room for us ad he finally said yes. I do not understand why we had to spend almost 10 minutes arguing over the late arrival and no CC on the reservation if he had a room for us. A horrible when travelling with your family and arriving late at night.
Only other complaint is the breakfast. It was a loaf of bread, a couple muffins and a waffle maker. In a mini fridge was a gallon of milk, Gallon of Sunny Delight and a container of Apple Juice.
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