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“Great Place and close to the raceway” 4 of 5 stars
Review of Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
4.5 of 5 Hotel   |   Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Eastern Creek
Certificate of Excellence 2014
Cowra, Australia
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Great Place and close to the raceway”
4 of 5 stars Reviewed March 31, 2013

great place with good size rooms and comfortable beds. nice bathrooms with good water pressure. you could see the racetrack from our windows which my husband loved and the restaurant downstairs was convenient.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, April 2, 2013
Hi Sallieann,
Thankyou for taking the time in filling out our customer feedback form. Great to see you and your husband enjoyed your stay with us at the hotel.
Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Tony Tantaro
General Manager
02 88897700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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    21
    7
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cairns, Australia
Top Contributor
85 reviews 85 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 22, 2013

The hotel is really geared up for people who are passing through not a place to recommend if your planning a vocation.
Rooms are clean new and modern. Bath room clean and modern.
Bed has no mattress protector although comfortable.
Pillows cheap and all the stuffing in the pillows was bundled into balls.
No wireless connection for internet for the rooms so bring your own if your planning on working.
Instead if you do want the internet the front desk will give you a blue cord to plug into the phone line for broad band. Out dated now.
My lap top is still out of whack from it. Quite costly for the internet as well.
Staff reasonably friendly not as professional as staying in a higher star hotel.
Location is great if you are working near by. It is also in a very quite location.
The hotel is spotless as well and well serviced.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, March 25, 2013
Hi Ningaloo,
Thankyou for taking the time in filling out our customer feedback form. Good to see you enjoyed your stay with us at the hotel.
We have just recently undated our pillows in all rooms, so we are hoping you will enjoy these on your next visit. Apologies regarding the mattress protector being missing, this should not happen.
Once again, thankyou. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Tony Tantaro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
161 reviews 161 reviews
68 hotel reviews
Reviews in 82 cities Reviews in 82 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed March 17, 2013

I just stayed one night at this hotel on business. Did not get to hotel till 10.30pm and left at 7am next morning,so did not see or do much there.
The hotel, i believe has only been open a year or so, so everything seems clean and new. My room (122) was well appointed and of good size. My only complaint was that it was obviuosly designed as a twin singles room, so the two beds were pushed together to form a queen size bed. All fine except you get this well down the middle, but I have had worse. The buffet breakfast was fresh, well stocked and hot, no complaints. Reception was very friendly.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, March 25, 2013
Hi Pierro,
Thankyou for taking the time in filling out our customer feedback form. Good to see you enjoyed your stay with us at the hotel. Next time you may have to stay a little longer. Yes we do have a King Zip room which has the option of being a twin or queen, when staying next time dont hesitate to request a non zip room.
Once again, thankyou. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
shropshire
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2013

Right opposite the Eastern Creek raceway, this hotel was in a great location for our weekend at the Tasman Revival. The beds were comfy, bathroom large and the pool empty! There is a laundry which is useful when travelling around.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, General Manager at Alpha Hotel Eastern Creek, responded to this review, March 11, 2013
Hi Pamperedprincess,
Great to see you enjoyed your stay with us at Eastern Creek, Im sure you had a great time at the Tasman race series. Just to clarify to all those reading re "the pool being empty", you do mean void of overcrowding and not lack of water, i had to have a laugh.

Thankyou for taking the time to review our hotel. Hope to see you hear again in the near future.

Tony Tantaro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stay with family members for only one night at this hotel. It's location best suited our needs. The check-in was taken by a happy young girl, who did seem a little flustered with the cue of people. But she smiled her way thru. Our rooms were of a good size, very neat and clean with good quality items in the room. We had dinner at the tavern, very nice meal. We had breakfast at the hotel which was fine. My only downside which is not the hotels fault was the noisy group of tourists that took over the halls after midnight waking me up. I had to get up and ask them to keep it down. I realise it's not the hotels fault but maybe when such big groups check in so late remind them to keep it down as guests are sleeping. Check out was a breeze.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, January 31, 2013
Hello Austag,
Thanks for your comments, good to see you enjoyed your recent stay with us. Apologies regarding the noisey group, please dont hesitate in contacting our staff to assist with asking our guests to be mindful of others.
Hope to see you here next time your visiting family.
Tony Tantaro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 21, 2013 via mobile

This hotel is quite new, has great access to freeways and is close to a major trading estate and sport facility. I stayed for four days on business. The rooms are very clean and well stocked but there were no free biscuits to go with the free tea and coffee. The staff are the hotel's greatest asset, always attentive and well mannered. My only gripe is that my room air conditioning kept tripping off but every day when I returned it was back on again. The breakfast was standard fare but prepared well. Overall I would use this hotel again and recommend it to others.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, January 31, 2013
Hello Antony M,
Great to see you enjoyed your recent stay with us and that our staff met your needs. Hope to see you here again sometime soon.
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 10, 2013 via mobile

I use the Chifley ad our Sydney office for monthly sales meetings
The staff really look after us and its become our base for business on western Sydney
The meals are in a very informal bar the rooms are really tastefully laid out and the coffee is excellent
Great breakfast buffet as well
And .... I earn qantas frequent flyer points

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, January 14, 2013
Hi Gjoshea,

Thankyou for taking the time to offer your feedback. Great to see you enjoy staying with us at the hotel and making good use of our facilities.

As always we are here to offer a great service so if anything arises please dont hesitate in asking us for assistance as it is quite often achieving the little challenges for you that makes our day great.

Once again, thankyou. As it is through your feedback that we are able to not only improve our business but to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.

Kind regards,
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Location: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Eastern Creek
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Official Description (provided by the hotel):
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 
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Also Known As:
Alpha Hotel Eastern Creek Blacktown

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