Really felt we were staying somewhere special as the decor, artworks and staff were all wonderful. The room was comfortable and the lounge areas every where around the hotel were excellent with sumptuous seating.
The food in both the bar and cafe were very good but be warned if you are a vegetarian you will have very little to choose so it would pay to know your Spanish and ask for something to be made for you.
Cuenca is a delight to walk around and there are set routes you can follow but make sure you pick the right one as there is quite a climb to some. The Cathedral is spectacular and a recommended place to visit and to get the full experience get an audio guide.
We stayed 3 nights at the hotel and this seemed about the right length of time to see everything in Cuenca and have a trip a bit further out to the surrounding countryside.