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“Good value” 4 of 5 stars
Review of NH Zamora Palacio del Duero

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NH Zamora Palacio del Duero
4.0 of 5 Hotel   |   Plaza de la Horta, 1 | La Horta, 49002 Zamora, Spain (Formerly NH Palacio del Duero)   |  
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Ranked #2 of 14 Hotels in Zamora
Certificate of Excellence
Andover, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good value”
4 of 5 stars Reviewed September 5, 2013 via mobile

We stayed at the hotel for one night on our way South and would not hesitate to stay again in the future. Secure underground parking at the hotel is 14 euros and gave my wife peace of mind (it's her car) although there is nothing in Zamora to remotely suggest that street parking is not safe. Quiet pleasant town
alongside the River Duero.
Although other reviews have said the restaurant is a bit expensive I disagree. We ate our evening meal there as the local bar others have mentioned was closed (contrary to displayed opening hours) and the hotel meal was good quality and good value. Staff all very friendly and helpful. Room large and clean. We slept really well.
Bathroom a bit on the sumptuous side. Having walked all around the town on a very hot day I sank into a large warm bath with a sigh of relief - lovely

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Derby, United Kingdom
Level Contributor
377 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
4 of 5 stars Reviewed August 25, 2013

We stayed here for two nights on our trip to Zamora. It took us about 20 minutes to walk from the bus station, with suitcases. While it was easy enough being downhill on the way here, this meant that we were faced with a slight uphill walk every time we walked into the town centre or any of the attractions. It's not a big deal if you're fully mobile, but it might be a pain in the heat if you're not.

The staff were very friendly on arrival and we were able to check in earlier than the supposed acceptable check in time. Our room faced the back of the hotel, over a sort of courtyard. It was a reasonable sized room, nothing too grand for the price we paid. The hotel is very quietly situated, near one of the old Romanesque churches and just a few minutes walk away from the river. The wifi worked well enough.

We didn't buy breakfast as it didn't seem worth the extra cost. There is a restaurant attached to the hotel, which seems to have a good reputation and a slightly expensive menu del dia. However, there's a great little bar, the Bar Zumacal, round the corner in Plaza Zumacal where you can buy a good menu del dia for €9.50. Good choices and great service. Worth going to.

It's about a 10/15 walk into the centre, although it's always uphill on the way there. There are different ways to approach the centre, one of which has a less steep approach up the Calle Balborraz. The location is good for the peace and quiet, but it may not suit those who want to be closer to the centre of things. All being said, it's a pleasant hotel worth considering.

Room Tip: All rooms should be quiet, given the location, but ones at the back might be quiter
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 6, 2013

I attended a conference that was held in this hotel. In fact, I stayed with friends but a colleague with mobility difficulties and another colleague with vision problems were dismayed at the lack of accessibility. The staff were very kind - it was not their fault - but almost everywhere one went one encountered unexpected "charming" little stairs - not very many, but just enough to make life a misery for anyone needing to use a walker, or trying to get around with low vision. There is no excuse for a major international hotel chain to not pay attention to basic accessibility - the stairs were mostly, it seemed, there from a misguided sense of aesthetics than for structural reasons. We wrote to the management and their response was polite but unsatisfactory.
The food was all right but overpriced - there is a great little bar-cafe literally on the corner with very low prices, home-cooked simple , light dishes, and a friendly owner. Recommended to skip the NH food and drink services and just walk out to this alternative.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
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Benitachell
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed July 23, 2013

The hotel features have been positively commented on by others already. I agree. We stayed 2 days saw a menu de (medio) dia for 20 EUR - thought this was a bit expensive but were proven very wrong. It´s sooo excellent that this price is a real bargain. Nacho, Xavier and their team offer first class cuisine which can rival restaurants costing a LOT more. Wine and water were included, an "amuse bouche", delicious starters and meal portions bigger than normal, rape fish which costs itself quite a bit, deserts homemade and well presented and richly tasting. It´s a pitty we are living 700 km away - otherwise we would be frequent guests of Xavier & Co. Very well done - Congratulations!

Room Tip: Ask for a room with a view towards the river in an upper floor
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, United Kingdom
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed May 20, 2013

I booked here on 10/4/2013 for a one night stay on 20-21/5/2013. The hotel failed to advise me that 20/5/2013 is a local holiday and that virtually all Zamora would be closed down - including their own restaurant and cafeteria/bar! We were lucky to find a very modest "mesón" open in the town where, I must say, we had a very enjoyable lunch - but no stores were open and the city was dead!

When we attempted to have dinner in the hotel at the appointed hour of 8.30 pm were advised by the receptionist that the restaurant and bar staff were "off" because of the local holiday and whilst he could recommend some restaurants close by he believed they would all be closed, too. But, strangely Room Service was available - the menu was in the room.

Now, I don't know who composed this Room Service menu but it clearly had something do with organic food with little or no proper description of the, mainly, sandwiches on offer. My wife and I speak and read both Spanish, (Castillian and Latin American versions), and, of course, English but we found it very difficult to interpret exactly what was on offer. When our order arrived what we expected, due to the prices charged, was not acceptable. Not to be recommended.

The hotel is conveniently situated within walking distance - up a very steep hill(not for the elderly or faint hearted ) - from the mediaeval old part of the city which is quite delightful. Upon arrival we were upgraded to a premium room which was very large and comfortable on the first floor with direct access to the parking beneath the hotel.

However, in view of the above mentioned shortcomings I cannot recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sheffield
Level Contributor
240 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed April 14, 2013

We stayed just for one night in The Palacio del Duero on our way from Gijon to the Costa del Sol. We wished we could have stayed longer as Zamora is beautiful town. As mentioned in previous reviews the Hotel is very modern, but built onto a very old church. Unfortunately because of the briefness of our stay we didn't actually use the restaurant and so didn't see the interior of the church. Our room was very modern, with an excellent bathroom and good toiletries and had a very good free wifi signal. We had booked a place in the hotel garage and, although we had a very good room rate, we felt that the charge of 15 euros for the night for parking the car was a little excessive. I'm quite sure that there were plenty of places to park without payment. The hotel is very close to the Plaza Mayor and to all the beautiful sites of Zamora. Would definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hillegom, Zuid-Holland, Netherlands
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 9, 2012

For just one night, we didn't made any reservation, so we checked out the local tourist office first (very helpful!). As per our request we were handed over a handful of 3-4 stars hotels in the city centre. We always perfer the quietness of the riverside over the convenience (and potential) noise of the centre and for that, we had to walk pretty bluff towards the river Duero.
And there on a square, we had an amazing view of an ancient church and a modern style hotel, sharing a hugh chimey. A real culture clash, intricating and instantly appealing to our interest. The room was very spacious, clean, double sink bathroom with toilet, bath and shower and a nice, just big enough balcony with 4 seats in the shade of the church. The beds are firm, pillows a bit soft, but we slept well, almost missing breakfast!
The riverbank was only 50 mtrs away, after crossing a main, but quiet road.
The car-free city centre is only a few hundreds meters away, but be prepared for a steep walk of 10-20 minutes, depending on your age and ability. Anyway, we think the NH-hotel is very conveniently located for all ages.
For food and drinks, the plaza around the big church in the centre is providing all you're looking for, but keep in mind Zamora is not a very big city. We took an €8,00, three course set lunch just around the corner of the hotel (less than 25 mtrs) with no more than three tables on the pavement. Amazingly good! In the evening we went for tapas in Los Abuelos V in the city centre and the walk all the way up to the Plaza Major was a real appetizer.
The breakfast room is located next to a very interesting kind of a conference room, but in church style. Breakfast itself was good, but the boiled eggs were far from fresh. We complained, but declined their offer for new ones. Apart from that, it's worthwhile staying in this hotel.

Room Tip: We booked a standard room and took an (offered) upgrade for only €25,00 to the business class. Reall...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about NH Zamora Palacio del Duero

Address: Plaza de la Horta, 1 | La Horta, 49002 Zamora, Spain (Formerly NH Palacio del Duero)
Phone Number:
Location: Spain > Castile and Leon > Province of Zamora > Zamora
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Zamora
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Zamora Palacio del Duero 4*
Number of rooms: 49
Official Description (provided by the hotel):
The NH Zamora Palacio del Duero hotel in Zamora, Spain, offers guests a prime location in the heart of the city's historic and cultural area, right next to the 12th century Romanesque church of Santa Maria de la Horta. ... more   less 
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Also Known As:
Nh Hotels Zamora

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