After reading the reviews for the tsokkos holiday apartments to say I was worried is an understatement. If only I had known what was to come...
Our room was in the reception block which is relatively clean although very basic. After speaking to others in the dreaded blocks 4 and 5 we heard stories of unlockable doors and windows, dirty sheets, filthy rooms and toilets with no seats smeared with urine and faeces. Unacceptable conditions not worthy for animals to sleep in.
The pool area has been described as amazing when in fact is pretty average. Pool was dirty the whole time we stayed at the hotel, filters had not been turned on once!
Upon arrival we was offered 1 key between two of us, not knowing anything about a spare key available. This spare key was later handed out to thieves who proceeded to steal all my clothes bar a few pairs of shorts. They also stole make up, shoes and other personal belongings. If we had not used the hotel safes we would have been left with nothing.
We reported this to reception who called the police for us, although we are still unsure if we actually spoke to police officers or the night receptionists mates! Police didn't even check our room and would not give us a crime number.
Once we started telling other guests about our things being stolen the hotel staff could not wait to get rid of us. Rude and aggressively shouting at times.
We did not feel safe in this hotel one bit especially as someone still has the keys to our room. We moved onto tsokkos anmarie hotel on the night of the burglary staff here could not of been more helpful.
I would not recommend these apartments to anyone who doesn't want thieves rifling through their stuff, unhelpful staff and dirty living conditions!!
- Official Description (provided by the hotel):
- Tsokkos Holiday Apartments are ideally located right in the heart of Ayia Napa center and near to beautiful sandy beaches. This complex features Deseo Pool Lounge which offers the ultimate pool experience in which to cool down and relax. The welcoming and hospitable atmosphere makes it a popular choice and guests return back year after year. ... more less
- Also Known As:
- Tsokkos Holiday Apartments Hotel Ayia Napa
- Tsokkos Holiday Apartments Ayia Napa