We understood that the apartment would be fairly basic as it was described as 3*, but it was very shabby and ill-equipped. Whoever gave it 3* was being very generous! The maid came most days but did not wash up. There was no washing up liquid in the apartment, no tea-towels and no cleaning materials at all. Whilst we might have been prepared to buy washing up liquid, we did not expect to have to provide our own tea-towels etc.
The tiles of the swimming pool were absolutely filthy and the water smelled really nasty. We swam in it once briefly but couldn't bear to use it again which was very disappointing as the weather was extremely hot.
Although we paid for air-conditioning for our entire stay, it was disconnected three days early. After a very lengthy discussion they reconnected it but you shouldn't have to waste chunks of your holiday on that sort of thing.
The extremely worn door mat just outside the front door of the building had a metal edge which was not flush to the tiles and was sticking up. I caught my shoe on this and fell down the steps, badly injuring my knee. The staff were very concerned but nothing was done.
Overall, I would definitely not advise anyone to stay there who is expecting the usual 3* standards.
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- Also Known As:
- Vias Hotel Ayia Napa