my sister and i aged 29 and 20 stayed here for a week. upon arrival we had been downgraded into the bungalows. the bungalows are positioned on a main road firstly which u have to cross to get to main hotel. we were told we had to stay there. that night we had swearing and shouting outside the door, the security of the bungalows is appalling so we felt far from safe. after speaking to reception they told us to shut the door and call the police if need be, we were far from impressed. the following morning we demanded to be moved into the main hotel. after a 2 hour discussion with reception staff who did not know what day of the week it was! the manager wad finally called. we were then spoken to so rudely that i cannot believe it. they were patronising and unhelpful, asking us how old we were and had we ever been away from home before. it was only after hearing that my sister works for a well known hotel in the uk and us wanting to change hotel they finally agreed to move us. whereby we were told we could only move if we signed something promising not to make a complaint! we obvioulsy refused. there was nothing offered to appologise or compensate for our wasted first day.
the hotel itself is situated right on the main road on either side so whilst it is reasonably nice for a 3 star...you can hear and see trucks and busses going past while at the pool area which is a real shame.
the fridge broke after 3 days and not fixed and my sister and i both became ill and we suspect it was down to faulty air con.
now i have travelled a great deal to all sorts of countrys and stayed in all sorts of accomodation from bamboo beach huts to 5 star hotels and i have been spoken to so rudely. i urge u not to stay here. there are many more lovely hotels in the area. try to be on the beach to avoid the road...
- Also Known As:
- Nissiana Hotel And Bungalows
- Nissiana Hotel Ayia Napa
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