After spending a fantastic week in a Villa with friends across the road myself and my partner checked into the Nissiana after receiving an 'upgrade' from the Nissi park hotel due to some error with our booking. From the word go the hotel reception was awkward, unhelpful and at times rude. We had problems with the air conditioning (Which never got fixed, despite us asking) and the food was at best average. That aside the breakfast wasn't too bad and the hotel wasn't too busy but still a poor service overall.

Just had a week here half board. Food was ok the first couple of nights but then they try to do different themes of food 'mexican' and 'chinese' and fail I'm afraid to come up with food of any quality. Chinese night was the worst, along with Greek and Cypriot suprisingly. I know they are trying to add variety but they should just stick to the basics and do them well. If you like watermelon and apples you'll be fine here because they are desert every night along with some calorific cake that doesn't look appetising. Breakfast is ok. The receptionists on the whole were ok but if you caught them in a bad mood they didnt try to hide it! A frown and a 'What??' was what greeted me on a couple of occasions when i asked a question - not the way anyone should be spoken to. The doors on the rooms are meant to close themselves slowly but other guests insist on slamming them. If id had young children there id have been annoyed. It can be very noisy and because the rooms have doors as joined rooms you can hear everything next door. Gym is full of old equipment - dont bother! Not a lot of English guests here, mostly Russian.
Positives: clean, housekeeping very prompt in the morning and room kept clean - housekeepers very pleasant with a hello in the morning. Good A/C in room, nice pool area. Great location for Nissi beach and the restaurants that end.
Positives:

Have just got back from 3 night B&B break to Nissiana. The location was ideal as we were attending a wedding at Nissi Beach Resort 5 minutes away. On arrival were checked in quickly and efficiently and given key to room. First impressions of hotel were excellent, very clean and well looked after. Room was plenty big enough, with free air con, bath/shower flat screen TV (although only 1 english channel). Even the bed was comfortable. Our room was an interconnecting room and this is where the downside came into play as you could hear everything being talked about in that room. This was just the start of things to come. The hotel had mainly russian and german guests and only one of two English (or so it seemed as very rarely heard anybody speaking English). At night they gave no consideration to anybody. There was a lot of banging doors at 4 am in the morning and chit chat in the corridors which was spoken very loud and no one seemed to appreciate that people may be in bed at that time of the morning!!! Therefore had 3 very sleepless nights. Other downside was on day of wedding just as were getting ready there was no water for a little while. Eventually it did come back on just in time for my husband to get his shower. Also the electricity failed one day, but again eventually was sorted out.

However the maids were extremely polite and tried to make conversation with you. Whilst the Receptionist could maybe take a lesson or two from them!!

We were only B&B, but had no complaints about the variety if breakfast in the buffet and had sufficient food to eat to set us up for the day.

If you want a 3 star hotel near to Nissi Beach then this should suit you just fine. Obviously it is the beginning of the season, but I would advise anyone staying there to take ear plugs.

I have just returned from a fab week at the Nissiana Hotel...After arriving I was booked in by a pleasant receptionist at 1am, no problems. I then went to my room which was very nice and clean and very nicely decorated.
Breakfast was fine, the same every morning but this is the same in my opinion in all hotels, It was always fresh and plentiful.
Pool area was great, very few people around and always plenty of sunbeds whatever time you arrived, again nice and clean.
I didn't use the entertainment.
The Hotel is really nicely placed, close to shops, bars and restaurants and is in a quite area, not too far from Ayia Napa, which can be reached easily by the great busses running all the time for 1 bbEuro.
I would return to this hotel and would reccommend to friends and family.