Just returned from this hotel. Stayed in a standard room but to be honest this hotel is way above standard. From our first minute there till we left it was simply outstanding. It is immaculate in all areas accommodation, service, food, pool area, bar, and reception. Only small fault was the extra cost for amenities ion the room i.e safety box, fridge, tea & coffee facilities but that is easily forgiven! It is a small walk to the centre of the resort with lots of restuarants along the way. Would recommend the italian restaurant "Quadro" . The Napa Mermaid must be seen too believed it is fantastic.

A review from the Netherlands.
Stayed at the Napa Mermaid with my 16 year old daughter, (30-6 - 7/7)
Excellent hotel, clean, modern (design), comfortable, everthing one would expect from hotel in 2008.
We've booked trough Isropa-reizen (Dutch), and had the Grand suite, wich was VERY spacious with living area, two ensuite bedrooms, very large balcony with jacuzzi.
At arrival a bottle of wine, fresh fruit and canapes were provided (this comes with the Grand Suite).
Staff very helpfull and friendly !! !! !!
Good size swimmingpool, with enough seats and room to lie down, still people go out in the moring to lay down towls, wich in my opinion is unnecessary and a bit daft (I've never seen that before).
Food is good and varied, each night has a different theme, due to pleasing the ''avarage taste'' sometime's authenique flavours are somewhat lost.
Rich breakfast-buffet.
Evening entertainment is ok, loud enough to hear in the bar-area, but not in the rooms (at least not in the suites).
Hotel is situated outside Aiya Napa centre wich is a blessing !!!
No all-night karaoke-bars, clubs or loud drunken people to disturb you at night, and if needed you can walk down in approx. 20 min.
Beach just across the road, 2 min. sandy-beach, clean, clear water !
Good for trips to : Lefkosia (Nicosia), catamarancruise from Protaras, Land Rover tour in Troödos-mountains.
Have been to many hotels all-over Europe, Napa Marmaid is in my personal top 5 !
Kind Regards from the Netherlands,
S. Huisman

I must say this was the best holiday I have ever experienced, this due to the location and digs me and my girlfriend were in. You need to be aware I am a 28 year old with his girlfriend and 2 other couples, so my views are based on this. When we booked I thought it was rather expensive, but if I am honest it was worth far more than I actually paid for. The hotel itself is very modern with an eligant twist. The hotel entrance sets the scene, I knew from getting off the bus that this hotel was something else. Our room, we were lucky enough to be put in one of the ten executive bungalows. Other friends who came with us were given Junior Suite overlooking Grecian Bay and the pool area. Both amazing rooms. The pool area was spacious and the bar area in the day was nice also. The bar/restaurant were very nice, the food was far the best I have ever tasted. The only gripe would be on a Thursday, it was fish night, not much else. I am not a huge fish eater so I wasn't to happy! However that is easily sorted isn't it? The staff are very welcoming, they were friendly and polite. The main strip of Ayia Napa is a good 10 minute walk, but taxi's there aren't that expensive. A lads holiday or a girls holiday I wouldn't stay here as it's far too good for that, this is more of a couples, or couple of mates, you know what I mean!?!? So all in all a wonderful experience, I don't think I could go back after staying in the Bugalow as I don't think I'd get put back in there (tongue in cheek). However I am definately making a 4th trip to Cyprus in the next couple of years. Thank you the MERMAID, brilliant!

I had the lovely experience of having my wedding in the Napa Mermaid hotel. The staff were very helpful and friendly, nothing was too much trouble. The staff were genuinely please I was having my wedding at the hotel. I was upgraded to sute FOC and was delighted from first glance. There was a sunbathing area on my balcony that was very clean and spacious. The the day of my wedding I booked with the hairdresser Rosita with my sister and I can honesty say I had fun - Rosita gave me marital advice while I sipped from a chilled glass of wine! When I returned to my suite the housekeeper had decorated this with flowers, lace and heart shaped towels. The hotel setting was perfect for the pictures and the hotel very kindly opened up the inside bar for family drinks. My flowers were orgainsed by the hotel and I was delighted with the result. My family (18) opted to dine from the carvery so everyone could choose their own meal. It was delicous and the best thing was that everyone had their own choice. The cake provided by the hotel was pretty and nice to eat, when I shared this with other guests and staff the taste was met with approval! We then moved round to join other guests for the entertainment - the entertainer was a non singer but very kindly offered to sing a song of our choosing for our first dance. When we retired to our suite we were greeted with champers and fresh fruit. We were also presented with a lovely gift of a silver wedding certificate display. I was really pleased with this and would be proud to display it in my home. My stay was memorable for both me and husband in this spotless haven. We will definitely come back to this hotel for a stay to relive our fantastic memories.