I stayed at this hotel for four nights in the middle of May 2013. We got a good price on a last minute deal with Thomas Cook, after reading the reviews on Trip Advisor i had high hopes.
To be fair this hotel lived up to most of these hopes. The common areas are clean and tidy and well kept, the restaurant and bar is also excellent and modern. The staff are very helpful and the food (i only had breakfast) was very good and there was plenty of choice. The sun lounge area and pool area was excellent, clean and tidy with room for many. The staff will often come and check on you to see if you want further drinks or any assistance. The hotel is about a 5 minute walk from the main strip of bars and clubs and about 2 minutes from the beach front.
Now the bad bits (sorry to say). The rooms are that of a 3 star maybe near to 4 star hotel. They are very small and not overly well soundproofed. My biggest problem with the room we had was the heat, i went to cyprus in the low season (temp outside about 24oC) and the room we had was extremely hot even with the in room air-conditioning (if you can call it that) on full blast. I can imagine this problem being unbearable when the temps sore. I was tempted to speak with the staff about it however after speaking to another guest they had the same problem so i didn't see the point. The bathroom was OK although there is a very strange window that links the bedroom to the bathroom (there is a blind to close this off). The shower in the bathroom however is rubbish unless your 5ft or below, low powered and at a very low level on the wall. Other than these issues that bathroom was OK. The TV in the room shows about 3 english speaking news channels and that is your lot, there is a free to use safe in the rooms also. The balcony is clean and ok.
I would say overall taking into account the good and the bad points this hotel is a 4 star hotel. Its a hotel i would be happy to stay at but would not re-visit.
- Official Description (provided by the hotel):
- One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more less
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- Also Known As:
- Napa Mermaid Hotel Ayia Napa
- Hotel Napa Mermaid