On arrival the reception area is nice looking but not as luxurious as other hotels I have stayed at- we had a really friendly gent on reception and we received welcome drinks on reception which was a nice touch.
Our room was nice but again not 5 stars- it was a little bit weathered but we had a nice big bed and the furniture was made with different woods which was cool.
I must point out though that on the website it says that the rooms have sky plus- this is a lie!!
All of the channels are foreign, mostly German- the only English Channel is sky news world which believe me becomes tiresome after two weeks!!
The pool is absolutely huge and they seem to clean it regularity which is good- the sunbeds were a problem as people would reserve them in the early hours of the morning which towels so you have to do like wise as you don't have a prayer if not!!
The pool activities throughout the day are great- I didn't personally join in as I am lounge around with a book type but it was good to see others enjoying them!! They played water polo, water darts, water volley ball, ping pong and did aqua aerobics.
There is also a quiz that they do in the afternoon which is nice after your post lunch snooze.
They have different bars- however the two swim up bars closed so early which was disappointing.. And they only do certain cocktails which was a pain when they didn't have your holiday favourite.
I must say most of the staff were wonderful - especially the cleaners. They always spoke to you, would clean you room a bit later on with no complaint if you wanted to go back in after breakfast and they bring chocolates around every evening which is a nice touch.
The food- well to start the a la cartes only sallow you in if the gents wear trousers- that is ridiculous in that heat and I think it is unfair to not allow tailored or chino shorts with a shirt. So I cannot personally comment on those but our friends went and said it was good but there were kids running around but I think that is more to do with the parents than the hotel.
The buffet restaurant was good- the staff were polite and as here were a big group of us they would always go out of there way to create a suitable table for us.
The breakfast is nice, there is a lot of variety but I would say get there before 9 as they do run out of pastries and things that aren't replaced ( the hot breakfast items are regularity replenished)
Lunch and dinner were good, they did a variety of different things and there were lots of different meats and salads.
On some nights they did themes like Mexican and Greek which were good- on the Greek night they had dancers and singers on who got everyone up doing all the moves which we all really enjoyed.
The downfall was the meat could be a bit hit and miss- some nights it was excellent and others it was poor- overcooked steak and fatty kebabs.
The puddings were quite samey I definetly think they need a bit more variety but I would recommend trying the profiteroles and the banoffee cake they were gorgeous.
The entertainment team... Well they were poor. They could not sing bless them and people would leave the entertainment area because it was that bad... It wasn't like they were Karaoke singers,.. They were seriously terrible, to the point you would be wincing !! The lead girl was okay but the others were just dreadful.
I feel bad saying it as they were lovely people- especially the young girl from Newcastle, dye always chatted to us and was a genuinely nice person! But they are not 5 star hotel material :-(
One of the entertainment evenings they had was hosted by a group called tropicana... They really were fantastic. They did fantastic dances with rio inspired costumes and got everyone up dancing at the end- everyone really enjoyed it.
There was also a magician and illusionist but I cannot comment as I missed those ones.
The inside bar is nice, it has a good atmosphere and they have live music on every night ( you also have this at dinner)
Please note though that the bar closes for all inclusive at midnight- it is open until 1am but you have to pay for you drinks- I thought that was poor.
I would definitely suggest ordering as many as possible at 11.45pm!!!!
We only had one issue at the bar- we arrived back from an outing at 12.15 am and it was one of the groups birthday. We told the lady on reception who said as it is your birthday you can all have a baileys.
We went to the bar and asked and the bar man was so aggressive and rude- he started shouting and everyone went quiet it was disgraceful.
I then spoke to another member of staff who came and spoke to him and said we could have our drinks but the lady should not have done that.
I said to him that's fine but I will not be spoken to like that, I was utterly shocked.
The hotel is directly across from nissi beach- it is gorgeous. Sun loungers and umbrellas are reasonably priced, there is a really nice bar and restaurant however it is expensive.
There are lots of water sports available as well if you like that type of thing- I was convinced into paragliding!!
There is also a supermarket that is part of the hotel, and one opposite so you do not have to go far.
If you turn left outside the hotel there are restaurants, sports bars and supermarkets- the sports bars are really cheap for drinks and they all had big screens for the World Cup- we really enjoyed ourselves.
All the taxis in the area are limousines which is fun- they are always outside the hotel and very reasonably priced.
Be careful spending loads of money on a swim up room before you go- we asked if one was available and we were told yes and they moved us for free( which was great for us but not so great for someone else in our party who had paid out hundreds for his swim up)
There is a new bit at the back of the hotel which is lovely so make sure you find it- lots of empty pool and a gorgeous swim up bar.
If you have children there is a pirate playground for them which looked fun for the young ones.
Overall we did enjoy our holiday but sadly it was not worth the money they was paid and it is not a five star in my opinion.
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- Also Known As:
- Hotel Atlantica Aeneas
- Aeneas Hotel
- Atlantica Aeneas Resort
- Atlantica Aeneas Ayia Napa